Capitol Acura

All went well, was provided a loaner, car was ready ahead of time. Experience was good. Thanks Los Gatos Acura, I will be be back

Friendly agents and representative, knowledgeable on their products. Willing to assist and help all the time, they are giving coupons of carwash thats awesome also discussing the repairs that they did to your car.

Over the years, I have taken my vehicles to a number of service departments. I know what I should expect from a service advisor. Russ was very Thorough when he went over the service of my vehicle. Other service departments that I have taken my vehicles to have never taken the time to go over the service that was performed or let me know of any potential problems that may arise. I give Los Gatos Acura high marks for their service department and their advisors.

Very professional. Clean environment. It would have been helpful if the customer was told there is an option to pay online. Since we’re trying to minimize contact.

Russ in Service was great! He reviewed everything and the car was ready quickly. He even provided a car wash coupon after reviewing the paperwork, which I loved.

It was easy from start to finish! Tom Finlay was very helpful with suggesting what was needed and listened to my concerns. He was clear with explaining the process that we’re unclear to me, as my husband usually takes care of our auto maintenances. Thank you, Tom!

Online service scheduling did not work. Even after confirming online it did not appear in your system. I wasted a visit to your service center. Russ scheduled another appointment during my first visit when the job should have been done and got the job done on my second visit.

I bought a new RDX and I love it. The sales agent Max was extremely energetic and personable. They gave me a Fantastic deal. Thanks Max.

I had to return for a problem with the door lock system and the technician fixed it immediately. The service department has helped me on numerous occasions with minor problems at no cost to me..

Good experience. The staff is as really helpful and fixed the problem within few hours. Explained what was the issue in detail. Thank you for the efforts. Keep it up.