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Larry H. Miller Dodge Ram Avondale

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (252 reviews)
Visit Larry H. Miller Dodge Ram Avondale
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday Closed Closed
New (877) 843-1596 (877) 843-1596
Used (855) 371-1022 (855) 371-1022
Service (844) 506-0912 (844) 506-0912

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (252 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy Car Buying Experience!!!!

Did our request on Truecar through Usaa and printed out our certificate or voucher, went to the dealership and had a hassle free car buying experience. Dwayne Pool the sales associate was up front and non pushy, worked to our needs not to just make the sale. Even when the dealership closed he stayed and help with our new car after we finished signing all documents at the finance office. All though we can't remember the gentleman who help in finance was thorough and gave us options that were helpful to protect our New Dodge Durango. Thank you very much for everything, my wife and I love our new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations Carrie and Jeremiah on your vehicle purchase! I will be sure to pass along your kind words to Dwayne. We appreciate your business and I am glad that you had a hassle free car buying experience! We look forward to working with you again! --Mike Messina, General Manager

Great Experience!

I was in the market for a Ram 2015 2500 Mega Cab. I was unable to find a truck that met my requirements anywhere near me. After a search of dealer inventory I found that Larry H. Miller Dodge Ram Avondale had one equipped exactly as what I was looking for. After requesting some information on the vehicle I was contacted by Arthur Badowski, Internet Sales Manager. He was able to get me a great deal on the truck and a great price on my trade in. He was able to do all of this over the phone and through emails. We made the long drive out to pick up the truck and could not be happier with the whole purchasing experience. Arthur was very helpful and walked us through the entire vehicle. The truck was detailed and filled with fuel before we left. Jesus Alvarez in financing was very helpful and we where out of there in no time. Overall probably the best overall experience I have ever had purchasing a new vehicle. Love my new truck!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Mark, for taking the time to provide us with a review and your feedback! It is greatly appreciated. Congratulations on your RAM 2015 2500 Mega Cab! Arthur and Jesus are great employees and I will be sure to let them know of their job well-done. I am happy to hear that this was the best overall experience that you had in purchasing a new vehicle and we look forward to working with you again! --Mike Messina, General Manager

Service Review

Best Dodge Service Dept we have encountered from Florida to Arizona. Tim Swan did an outstanding job of getting our Ram 3500 in and out with an oil change and explained updates/service we will be needing in the future. We will definitely recommend Larry Miller Avondale to friends and associates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, William, for taking time out of your day to provide us with feedback! I am glad that this was the best Dodge Service Department you have encountered! We appreciate your business and look forward to working with you again. Thank you for recommending us! --Mike Messina, General Manager

Mr. Tim Young

The service advisor (Junior Rodriquez) advised me they were going to replace my front strut mounts and replace my right rear door molding, I had a great experience as he set up my car rental and advised me of everything they were going to work on, I was satiisfied with the way I was treated by the Service Advisor as he did keep be advised of the work they were doing. I would rate the Service Advisor as a 10.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Tim, for providing us with your honesty! Junior is an excellent asset to our team here at Larry H. Miller Dodge RAM Avondale and I will be sure to show him this review. We appreciate and value your business and look forward to working with you again! --Mike Messina, General Manager

THANK YOU FROM THE MENDEZ FAMILY

As usual, LHM always comes through. They help my family in our time of need. Thank you so much Joel Gonzalez Sr. and Junior. I felt like they listened and made things happen for me and my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Petra, we appreciate you taking the time to provide us with a review! I will be sure to show Joel and Junior this review! Congratulations on your vehicle purchase and we look forward to working with you again! --Mike Messina, General Manager

Sales Experience

Overall the process was good. I worked with Ray Motley and he was good. No high pressure sales tactics or anything like that which I like. He followed up with me on several occasions as I was going through the process. As for the buying process itself it was to slow. Being an Operations VP most of my life there were areas of the process that should be made a lot faster. I don't believe it was anything Ray was doing to slow the process but overall it takes to long and gives a potential buyer time to think about backing out.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brian, we appreciate your review and honesty and we are constantly working to improve our processes. We will definitely look into what we could have done differently to speed up the process and enhance the customer experience. We hope to do business with you again. Thank you. -Mike Messina, General Manager

Dodge Charger Repair

Enjoyed the quick response to my unscheduled service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Ken, thank you for your feedback and honesty! I am happy to hear that you enjoyed the quick response and we look forward to working with you again. We appreciate your business. --Mike Messina, General Manager

Michael painter

I don't where you found Michael painter but he is amazing and I usually don't Compliment salesman. He is patient and so helpful, has a knowledgable gentle soul. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Karla, for taking the time to provide us with your feedback and honesty! Michael is a great salesperson and a wonderful asset to our team here. I am glad he was helpful and knowledgeable and I will be sure to show him this review! --Mike Messina, General Manager

Auto Butler Service

Much better than last time. You're improving Dodge!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for providing us with your honesty and feedback! We appreciate and value your business and look forward to working with you again. --Mike Messina, General Manager

Service on my 2014 Dodge Charger

Moe was courteous, listened to my needs, concerns, etc. and got the job done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Beth, thank you for your feedback! Moe is a great employee and we appreciate your kind words. I will be sure to let him know of his job well-done! --Mike Messina, General Manager