Reviews
Service review
Waited too long to get a transportation to go to my work place.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate your feedback, Zhen. Please don't hesitate to give us a call if there is anything we can do for you.
Acura Service for my RDX
Since we bought the car Acura Steven's Creek has given us great service. Our service advisor, Darren Warner, gets us in for service as soon as we need to and has continued the excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
AutoNation Stevens Creek
I get my car serviced at AutoNation of Stevens Creek. Cesar Ulloa-treto Was able to help me with everything I needed. I will definitely take my car there for service again along with referrals.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are ecstatic with your strong recommendation of our location, Vinny. Feel free to stop by if you ever need any more help.
Stevens Creek Acura
Great place for Acura services. My service adviser, Darren Warner, was very knowledgeable and reliable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service experience!
Carlos did a great job of taking care of the entire service experience. I got a shuttle to work on a timely basis, and then he got me a loaner car when the car needed to stay overnight. He kept me informed and I never wondered what was going on. The loaner car was a 2016 TLX which I enjoyed driving and would consider buying a new model when I'm ready.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
ACURA STEVENS CREEK
I've been going to Acura Stevens Creek for 8 years now, ever since I bought the car from them. Their service department is very professional, timely, and making appointments has always been convenient and easy. Darren Warner is my current Service Advisor and he has always done his best to keep me well informed about the car. They also clean up the car and give it a complimentary wash after service, which I think is a fitting conclusion to the visit. Waj, the Manager, is also quite friendly and proactive. Overall, I feel my car is in good hands at Autonation Acura, Stevens Creek.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent service at Acura Stevens Creek, SC
I brought the car for the Acura's air bag replacement recall. The service advisor, Matthew St John, at AutoNation Acura Stevens Creek, was very professional and expedited the service. The car was washed and cleaned after the service and was returned to me ahead of time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service feedback
My service Advisor Phillip Ramirez provided the honest, professional and friendly advice and service that I really appreciate and trust - No unnecessary services if not needed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
wind shield washer woes
I took my RDX into Stevens Creek Acura Auto Nation for an assessment as to why my window washers did not work. The problem was discovered, corrected and the car returned to me within 1 1/2 hours at no charge. Thank you, Auto Nation!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Feedback
Great Service Team and prompt phone calls with cause of issues and fix to make the car better
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase