Skip to main content

AutoNation Acura Stevens Creek

(1,505 reviews)
Visit AutoNation Acura Stevens Creek
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 263-4289 (866) 263-4289
Used (844) 327-4554 (844) 327-4554
Service (888) 588-6580 (888) 588-6580

Reviews

(1,505 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Service review

Waited too long to get a transportation to go to my work place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We appreciate your feedback, Zhen. Please don't hesitate to give us a call if there is anything we can do for you.

Acura Service for my RDX

Since we bought the car Acura Steven's Creek has given us great service. Our service advisor, Darren Warner, gets us in for service as soon as we need to and has continued the excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

AutoNation Stevens Creek

I get my car serviced at AutoNation of Stevens Creek. Cesar Ulloa-treto Was able to help me with everything I needed. I will definitely take my car there for service again along with referrals.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We are ecstatic with your strong recommendation of our location, Vinny. Feel free to stop by if you ever need any more help.

Stevens Creek Acura

Great place for Acura services. My service adviser, Darren Warner, was very knowledgeable and reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Great service experience!

Carlos did a great job of taking care of the entire service experience. I got a shuttle to work on a timely basis, and then he got me a loaner car when the car needed to stay overnight. He kept me informed and I never wondered what was going on. The loaner car was a 2016 TLX which I enjoyed driving and would consider buying a new model when I'm ready.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

ACURA STEVENS CREEK

I've been going to Acura Stevens Creek for 8 years now, ever since I bought the car from them. Their service department is very professional, timely, and making appointments has always been convenient and easy. Darren Warner is my current Service Advisor and he has always done his best to keep me well informed about the car. They also clean up the car and give it a complimentary wash after service, which I think is a fitting conclusion to the visit. Waj, the Manager, is also quite friendly and proactive. Overall, I feel my car is in good hands at Autonation Acura, Stevens Creek.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent service at Acura Stevens Creek, SC

I brought the car for the Acura's air bag replacement recall. The service advisor, Matthew St John, at AutoNation Acura Stevens Creek, was very professional and expedited the service. The car was washed and cleaned after the service and was returned to me ahead of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service feedback

My service Advisor Phillip Ramirez provided the honest, professional and friendly advice and service that I really appreciate and trust - No unnecessary services if not needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

wind shield washer woes

I took my RDX into Stevens Creek Acura Auto Nation for an assessment as to why my window washers did not work. The problem was discovered, corrected and the car returned to me within 1 1/2 hours at no charge. Thank you, Auto Nation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service Feedback

Great Service Team and prompt phone calls with cause of issues and fix to make the car better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No