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AutoNation Acura Stevens Creek

(1,492 reviews)
Visit AutoNation Acura Stevens Creek
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 10:00am–8:00pm
New (866) 263-4289 (866) 263-4289
Used (844) 327-4554 (844) 327-4554
Service (888) 588-6580 (888) 588-6580

Reviews

(1,492 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Incredible hospitality and seamless experience.

Incredible hospitality and seamless experience. Very friendly and great atmosphere. Everyone there was knowledgeable about the vehicles being sold.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Sebastian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

I recently purchased a car from Stevens Creek AutoNation

I recently purchased a car from Stevens Creek AutoNation in San Jose, and everything went smoothly. The team was welcoming and made the experience enjoyable. A special shoutout to Brandon Lofting, who helped me with the financing process—he was absolutely amazing! Brandon made sure I walked out of there happy. Everything was clear, stress-free, and worked out perfectly. I truly appreciate his knowledge, patience, and professionalism. Thank you, Brandon Lofting! If you're looking to buy a car and want excellent service, I highly recommend visiting AutoNation at Stevens Creek. Thanks again for everything! This place is 10 out of 10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are pleased to hear you had such a positive experience with us, Raul! We appreciate your recommendation of AutoNation Acura Stevens Creek and we hope to be of service again in the future.

Dealership is nice, staff professional and communication

Dealership is nice, staff professional and communication is excellent. Always take my cars to Autonation Acura of Stephen’s Creek!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

I recently purchase a new MDX from them and a lot of the

I recently purchase a new MDX from them and a lot of the process was completed over email before I went into the dealership. I appreciate how easy they made the purchasing process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent services, Nicole Dunn advisor is on top , great

Excellent services, Nicole Dunn advisor is on top , great communication on updating the status and car was done on time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car was exactly as described.

Car was exactly as described. A good value and just what I was looking for. Sales staff went out of the way to meet my needs and desires.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Acura Stevens Creek has been updated after remodeling.

Acura Stevens Creek has been updated after remodeling. Customer service is also top notch. I feel like a VIP.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Regular scheduled service performed without issue or time

Regular scheduled service performed without issue or time delay. Got in, waited in the customer loung, helped myself to coffee and relaxed. Area was clean, organized, and staff were friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Shahn, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Jon is a top notch Service Advisor.

Jon is a top notch Service Advisor. He explained everything clearly, communicated with me regularly. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

I purchased a new car from Nathan.

I purchased a new car from Nathan. He's knowledgeable, answered honestly, did a great job. Gino and Anthony also helpful along the way. Great team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!