Reviews
Andrea was really help full and was able to provide me on
Andrea was really help full and was able to provide me on update on my car and was able to finish it faster then what i expected and she was really nice and answered all my questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Rolf is amazing.
Rolf is amazing. He was able to guide me through the issues with the car in layman terms.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Great service personnel.
Great service personnel. Got my car in and repaired in under two hours. Waiting room is nice and big with complimentary drinks and a tv. Was able to work on my laptop while I waited. I liked that the dealership also took pics all around my car to ensure nothing gets damaged during the service visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ray, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
My service appointment went very smoothly.
My service appointment went very smoothly. No surprises. Good Communication. Nicole stayed in text communication the entire appointment which I appreciate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
RDX 2023
We bought our RDX 2023 two weeks ago and it was great! The entire sales team made the process very easy for us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are pleased to hear you had such a positive experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Review
Courteous and helpful staff, reasonable price makes us decide to purchase the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Gerardo, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Nathan Raheb
Good customer service clean place friendly customer service
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
We had a wonderful experience at AutoNation Acura Stevens
We had a wonderful experience at AutoNation Acura Stevens Creek! Wali, our sales representative, together with his team provided us with exceptional customer service. We did not feel pressured at all during the whole experience when purchasing our 2024 Acura MDX. I will definitely recommend Acura Stevens Creek to anyone looking to purchase a new or used car. They are great to work with and you will not be disappointed. Thank you AutoNation Acura Stevens Creek!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Wish Ray Pezzi still in charge.
Bought 2 Acura MDX & TLX from this dealership under management of general manager Raymond Pezzi in 2021. It was great then. Sadly, it's no longer a place for us to get new Acura. Worst experience in recent visit for a new Acura under the new general manager Dylan Gruett.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Tan, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact us at (408) 758-5502. We hope to hear from you.
Great service
Service Advisor Rolf Wick was knowledgable and straight forward in providing information on what was needed to fix my SUV. He is easy going and customer oriented. I would recimmend getting service work from him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Johnny, Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!