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Stevens Creek BMW

(1,975 reviews)
Visit Stevens Creek BMW
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:30pm
Sunday 10:00am–6:00pm Closed
New (408) 228-4645 (408) 228-4645
Used (408) 400-3496 (408) 400-3496
Service (888) 789-8983 (888) 789-8983

Reviews

(1,975 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevens Creek BMW from DealerRater.

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Salesperson was great?

Salesperson was great?helpful and knowledgeable! He was also very clear and transparent. The facilities are very nice and modern. I would recommend others to this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Husband and I are so excited to be driving around in our

Husband and I are so excited to be driving around in our new car. Working with Ron Ryan made the process so smooth and easy that we actually enjoyed the experience of car shopping.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Excellent dealership.

Excellent dealership. Very clean facility and helpful staff. Very attentive and cooperative. It was a pleasure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Phil, thank you for sharing your positive experience! Until the next time we meet, take care!

Very easy and professional.

Very easy and professional. Only place I would buy a BMW. No pressure, friendly, and excellent follow up. I would strongly recommend. Process took less than 2 hours.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

This week we had the pleasure of visiting BMW of Stevens

This week we had the pleasure of visiting BMW of Stevens Creek, where we encountered two exceptional professionals, Ahmed and Refai. Their professionalism and dedication to customer satisfaction were truly impressive. What stood out most were their courteous demeanor and genuine interest in understanding our needs. I highly recommend BMW of Stevens Creek, particularly Refai and Ahmed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

I had a very good experience buying a CPO BMW 330 from

I had a very good experience buying a CPO BMW 330 from Stevens Creek BMW. I worked with Ahmed and Refai to purchase this car. They were extremely patient in working with me and my wife, without any pressure. They convinced me to actually spend less money on a 2021 CPO instead of a 2022 CPO, sharing details of both the cars and explaining why the deal was better. That's usually unheard of, as most dealers would like to extract more from a buyer. They also made sure all of our concerns about some minor scratches on the wheel rims were taken care of, along with a complete detailing of the car. I would recommend working with Ahmed and Refai for your next car purchase from Stevens Creek BMW any day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi there, your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Friendly environment and kind staff brings the positive

Friendly environment and kind staff brings the positive attitude towards purchasing a new car. Mr. Mansour was very helpful and patient in answering all my questions; more importantly I did not feel pressured. and I will recommend him and this location to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sensani, thank you for your kind review; we are happy to pass along your comments to the team here at Stevens Creek BMW! We hope to see you soon!

I recently leased a car from BMW and had the absolute

I recently leased a car from BMW and had the absolute pleasure of working with Fadi. From start to finish, he made the entire process smooth, stress-free, and even enjoyable! Fadi was incredibly knowledgeable, patient, and genuinely cared about finding the best option for me. He answered all my questions thoroughly and made sure I felt confident every step of the way. I can?t thank him enough for his support and professionalism. If you?re thinking of leasing or buying a BMW, I highly recommend asking for Fadi you won?t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Jonathan Ngo is the best.

Jonathan Ngo is the best. You ever looking for a car. Reach out to him. So glad I waited and listened to him. He got me the car I was looking for. Always replied when I emailed or called him. Now on the financing side Lionel Lee. Just as good as Jonathan. These 2 make a great team. I highly recommend these two. You will not be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Von Torres did a most excellent job as sales person

Von Torres did a most excellent job as sales person getting us our desired X1.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!