Reviews
FREE oil change, fluids, rotated tires
I was face-to-face with 5 of the employees...OMG they were all fantastic!!! I even went and told the gentleman at the counter what a great experience this has been. Strangely, I am anxious for my next service!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The salesman was knowledgeable about all the vehicles and...
The salesman was knowledgeable about all the vehicles and he did a great job finding the car we wanted. Also the place was clean and modern. We did not feel any pressure from any employee there they were very friendly and fast. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review Sam and Felix! Please let us know if there is anything else that our team can assist you with.
Everyone is always on the ball, polite and eager to help...
Everyone is always on the ball, polite and eager to help you. This is the 3rd new Kia we have bought from Kia of Abilene so looks like we like this dealership! And we have bought two of them from Andre Scott and really like to deal with him because he is honest, knowledgeable, and good to deal with
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the wonderful review and feedback! Please let us know if there is anything else that our team can help you with.
dealership was prompt when we drove on to the lot, sales...
dealership was prompt when we drove on to the lot, sales man knew right where the cars we were looking for were at on lot and was knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review Jimmy! Please let us know if there is anything else that our team can assist you with.
As always, Randy (and everyone else in service!) was...
As always, Randy (and everyone else in service!) was helpful, friendly and efficient. Service was quick, and well done. We were in and out in 30 mins, including the free car wash. Love our KIA dealership!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review. We appreciate the wonderful feedback!
They always take good care of me and this time was no...
They always take good care of me and this time was no exception...he even walked me to my car and opened the door! thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review Kim! Please let us know if there is anything else that our team can assist you with.
Mrs Brenda higgins
They had a Jeep Grand Cherokee that I was looking at but wanted me to look at new not used I explained I did not want something new and was only looking for a specific vehicle because if my experience with them and was not looking to put myself in a place I could not afford to be
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Fonda was AMAZING!
Fonda did so much to help myself and my mother get into our new cars. She was knowledgeable and friendly, and she really made sure to help my mom learn all the features on her new car. She was great, and I would recommend her to anyone who needs help getting into a new vehicle. She wasn't pushy at all. She was informative and worked hard to get us the best deal she could. I will also like to commend JD in the service department, I had a KIA before buying my new Soul, and he has always been helpful when I would come in for a service. I always got my car back in the time frame promised and they go above and beyond to make sure that everything is done right the first time. I've never had an all around great experience like I have with KIA. But Fonda and JD really are the reason why I'm so happy! As long as they are there, I know that anything I need will be taken care of.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BEST DEALERSHIP
Excellent friendly service. Best car dealership I have ever used. Consistently same staff. I always feel at home and comfortable in the dealership. Great cookies.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review Sue! Please let us know if there is anything else that our team can assist you with.
As always, my service experience at Kia of Abilene was...
As always, my service experience at Kia of Abilene was excellent. All staff are so friendly, professional and helpful. I was sad covid caused me to miss your delicious cookies 😋 but had a wonderful experience anyway.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much Debbie for the review! Please let us know if there is anything else that our team can do for you.