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Kia of Abilene

(270 reviews)

Reviews

(270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Abilene from DealerRater.

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My Kia Stinger

I saw the Kia Stinger on TV during New Years weekend and immediately fell in love with it. I stopped by Kia of Abilene to see one and knew I had to have it. The sales team at Kia of Abilene worked really hard to get me into the car of my dreams. They were helpful and my experience was the best vehicle buying experience I've ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We're glad that we could make this a reality for you! Thanks for seeing the team at Kia of Abilene!

Gayle

The sales Edrick Willis was such a delight to work with, he strived to ensure we were happy with our purchase. However, after signing all the paperwork we were presented with the contract and the sticker price of the car went up about $2000 for misc. dealership fees. I wanted a contract with no interest (which I was told we qualified for), but I was told that if I financed with interest I would be given $2500 rebate, an extra year of bumper to bumper, gap insurance, and two years of maintenance free. Also, no payments for 90 days. Yea right!! It was all added into the contract...what smooth talkers you have, you must be so proud. I bought a 2017 KIA for a little over $32,000 that if I pay as per the contract I will be paying over $47,000 for...what a deal for your company!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just amazing quick, fast and very personable.

We had a great experience with detailed information on all aspects of the sale, to getting all the facts about gap ins. Want to thank Liz and Mike helping us with our purchase. And thanks to KIA of Abilene!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for being honest with us on your experience! Please let us know if there is anything else that our team can do!

Great, friendly people

Staff was real motivated to make sale. I had little to work with and they made it happen. If you're looking for a car stop by and give them a try.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks for the feedback on us! Please come back and see us anytime!

Great internet sales

Erin was awsome I went in November and two months later she got me In a new car, she went above and beyond to help me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for sharing this feedback with us! Come back and see us anytime!

Excellent Service.

Ashley is mature and smart beyond her age. Went above and beyond to help us. Perfect style. No high pressure sales talk. Thank you. Ashley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate the feedback on us! Please let us know if there is anything else our team can help you with!

Traci

Crew worked very hard to get the car that I wanted, worked with me on the payments that I needed this is the second time that I have bought a car from this dealership and I will be back when I need another.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for the feedback on us! Please let us know if there is anything else that our team can do for you!

Verbatim Very knowledgeable, very friendly.

Everyone is very friendly and polite,the personal stand by the door when a customer are coming in. No other dealership in town does that for there customers. Kori Gallimore is a awesome sales person she did everything she could to get us approved.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for sharing this with us! We're happy that we could give you a great experience at our dealership!

Blessing of the year

We had an awesome experience our saleswoman couldn’t ask for better service. She was steady working with financing and got us in to our first brand new car ever. We’ve been married for 28 years and we have never had a brand new car. We recommend to others wanting to purchase a vehicle we definitely will send everyone your way

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for the input on us! We love hearing wonderful stories about us! We hope you enjoy your new vehicle!

Helpful and easy process to purchase a new car.

Dennis was very knowledgeable and helpful from start to finish. He answered all my questions and lead me through the process. He was very friendly and a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're happy that we could help you get a great deal! Please let us know if there is anything else that our team can do!