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Kia of Abilene

(270 reviews)

Reviews

(270 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia of Abilene from DealerRater.

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Great Experience

We had a great time and experience buying our new car with Alexia. She went above and beyond to get us into a car that was perfect for our family. When it came to financing, they were willing to get us to a price we could afford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for the awesome feedback on us! We're glad that we could make this a good experience!

Amazing

My car salesman (lady) was great. They did everything they could to get me financed. I appreciate everything they did for me. I would recommend Kia to all my friends. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome feedback on us! Let us know if there is anything else our team can do for you!

Awesome people and place

They are friendly and helpful. So sweet and efficient. AWESOME people and AWESOME place. Love my new car!!!! Thanks so so so so so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the feedback Ronnie, we hope you enjoy your new ride!

new Car purchase

Kayla, You were amazing as you helped guide me through the new car purchase with the KIA dealership. I appreciated your attention to the details of the car and ensuring all my questions and concerns were addressed. Thank you, Deborah

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate the honest feedback on our team! We're happy that we could give you a wonderful experience at our dealership!

Satisfied Customer--TWO Cars Running!!!!!!

I was asked to fill out a survey but I like this way better. Erin Ryan contacted me & said she would find me a car! This process included her sending me pictures, calling for no other reason than to wish me a happy birthday and driving between lots to bring me a car that she wasn't sure I would even like! She didn't stop there. She stayed with me to show me the new features of my new car & when I forgot something, she patiently showed me how again...and always with a smile! Erin rocks and I would strongly encourage anyone to ask for her by name if you're ever in the market for a car. You won't be disappointed. Thank you Erin!!!!! You're the best!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We appreciate the kind words on us! We're glad that our team could make this a wonderful car buying experience for you!

A Great KIA Experience

Our experience with KIA was wonderful!! Our sales rep, Kori Gallimore is very knowledgeable of the KIA products. She made us feel so comfortable while helping us purchase our new Kia Sportage. Kori was patient and kind, as we asked some questions many times! I see a bright future for Kori, as she’s an excellent representative of KIA of Abilene. We’ll definitely be referring our friends to Kori Gallimore!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing this with us! We're glad that our team could help give you a wonderful experience at our dealership.

Easy morning

I needed a new car quick. Kori, Calvin, and Michael made buying a very pleasant experience. I had a great new Kia Soul before lunch

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the honest feedback! We're glad that our team could help give you a wonderful experience at our dealership.

New Sorento

Kori was very friendly and helpful, but not at all pushy. She worked hard to make the sale. I would definitely do business with KIA and Kori again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thanks for the honest feedback on us! Let our team know if there is anything else we can do!

Kia Sorento

William was awesome he new within 10 min of talking to us what kind of vehicle we were looking for. I did not know all the features available on a Kia and he just kept giving us information from safety , to needs and wants like he knew us more than a few minutes. It was a great experience for my husband and especially for me I?m a very hard person to please, heck I had just walked out of a dealership the previous day and didn?t look back due to the insincere agent who was just trying to make a number.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Surprised

Kori was amazing with us! She was amazing with our kids while we were in there and got us what we wanted to be in! Will be returning in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your honest feedback! Share us with all of your friends and family!