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Honda of Stevens Creek

(3,380 reviews)
Visit Honda of Stevens Creek
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:00am–6:00pm
Sunday 10:00am–7:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (855) 253-3729 (855) 253-3729
Used (855) 270-9703 (855) 270-9703
Service (855) 271-7830 (855) 271-7830

Reviews

(3,380 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Stevens Creek from DealerRater.

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Hooray!

Really great experience going here. Been going for the past 2 years and every time has been A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nicole Nguyen, we are so pleased you enjoyed your visit to Honda of Stevens Creek! We can't wait to see you again, have a great day.

New Honda Pilot Owner

Ali was a great sales person. I would strongly recommend him to anyone looking for a Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Babak Matinpour, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Great touchless service of Honda Fit

This service location was great on online scheduling (many times/dates to choose for convenience), car drop off was timely and simple (they have your paperwork ready when you show up) with everyone masked and protected (you don't touch anything), return for pick-up with cell notification of car ready and link to pay, and easy pick-up with signing receipt on phone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Fitowner, thank you for the high star rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Oil Change

It was a great service and the facility is convenient for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Daniel Dang, thank you so much for your positive comments about Honda of Stevens Creek! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Customer survey

They handled the service professionally with enthusiasm. Their facility is nice and clean. Their people are so nice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Khoi Vo, thanks for your praise and kind comments about our team. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Service

The Service Mgr (Rick) went above and beyond to ensure my car was well taken care of. We had a few issues and he quickly jumped in to assist and take care of the problems. Overall, I feel Rick was proactive when he had an opportunity and consistently followed up with me. This was quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

David A., we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

Service was good and was well described at the end. We...

Service was good and was well described at the end. We got insights into what we should be careful about and what we are doing well in driving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rashmic1390, we're glad you had such a wonderful experience with us! If you're ever in need of more help, please let us know!

Thank you Jhonny Nugyen always great To get help from...

Thank you Jhonny Nugyen always great To get help from you. We will keep coming back because people like you. We had being going there for years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Service Delivered

Professional, clear, and quick. Especially impressive given the current health crisis.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Allen Cole, we are so happy to read such a great review about Honda of Stevens Creek! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great service. Fast and efficient. Social distance...

Great service. Fast and efficient. Social distance procedure was on point . Waiting area clean. They sanitized my vehicle for free. Vehicle finished ahead of schedule.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Webish, we are so happy to read such a great review about Honda of Stevens Creek! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!