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Mazda of New Rochelle

(1,382 reviews)
Visit Mazda of New Rochelle
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (877) 822-0163 (877) 822-0163
Used (877) 838-9715 (877) 838-9715
Service (877) 820-0125 (877) 820-0125

Reviews

(1,382 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of New Rochelle from DealerRater.

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Everytime i go to Mazda of New Rochelle i am always taken

Everytime i go to Mazda of New Rochelle i am always taken care of by Amanda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everytime i go to Mazda of New Rochelle i am always taken

Everytime i go to Mazda of New Rochelle i am always taken care of by Amanda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best Mazda dealership.

The best Mazda dealership. I’ve bought two vehicles from them and the ease of process, the staff, and its proficiency is bar none one of the best in the tri state area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We’re thrilled to hear you’ve had such positive experiences with us at Mazda of New Rochelle. We look forward to helping you with your next vehicle whenever the time comes!

Went into Mazda of New Rochelle to buy a car that I saw

Went into Mazda of New Rochelle to buy a car that I saw online, and this dealership made it possible! Polite, courteous and professional. Business manager made it work. Team work at this location is GREAT.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Enjoying my new pre-owned Honda HR-V

Had a great experience with the team at Mazda of New

Had a great experience with the team at Mazda of New Rochelle. The dealership is clean, well-organized, and has a relaxed atmosphere. The staff never rushed me and took the time to walk me through every step of the process—whether you’re looking to buy, lease, or finance, they make sure you understand all your options. They’re transparent, knowledgeable, and genuinely focused on helping you find the right car without pressure. Highly recommend! Shoutouts to Naomi and Zol for a making this possible

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the amazing review Gabriel! We're thrilled to hear you had such a positive experience with the team at Mazda of New Rochelle. Naomi and Zol will be so glad to know they made a lasting impression. We’re all about making the car-buying process smooth and pressure-free and it’s great to hear that came through. Enjoy your new ride and thanks again for the shoutout and recommendation!

They have a can-do attitude and communicate very well.

They have a can-do attitude and communicate very well. The teamwork is evident and I feel that the employees like working there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear you noticed our team’s can-do attitude and strong communication. It means a lot to us that you feel the positive energy and teamwork here — we truly enjoy working together to serve our customers. We look forward to continuing to provide you with great service!

Consumer response

Very happy to recognize the strong client-centric culture that has evidently been nurtured there. That is why I keep coming back!

I’m giving this place a 5-star rating mainly because of

I’m giving this place a 5-star rating mainly because of Liam from New Rochelle and Audiana from corporate. They were both amazing! However, I wasn't too impressed with the maintenance department. I hope that Liam can continue to take care of me because I would definitely come back. The maintenance department needs to improve its communication with customers, especially those who have paid extra fees for car maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Very easy experience.

Very easy experience. Staff was professional throughout and made the entire process seamless start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jason, thank you for the great feedback! We’re so glad to hear your experience at Mazda of New Rochelle was smooth and stress-free. Our team works hard to make the process seamless, and it’s great to know that came through from start to finish. We appreciate you choosing us!

The staff are great.

The staff are great. I love the new valet stand in the parking lot. It makes checking in very easy. Mazda New Rochelle takes great care of my car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, Alicia! We’re thrilled to hear you’re loving the new valet stand, it’s all about making your visit as smooth as possible. Our team at Mazda of New Rochelle truly appreciates your kind words and the trust you place in us to care for your car!

Service and advice from Amanda was awesome.

Service and advice from Amanda was awesome. Amanda provided the information and recommendations I need with maintenance for my car. as always, thank you Amanda and her team for taking care of me and providing such great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We’re so glad to hear that Amanda and the team at Mazda of New Rochelle provided you with the top-notch service and guidance you needed. We’ll be sure to pass along your appreciation. Thank you for trusting us to take care of your vehicle!