Reviews
Extremely attentive to resolving all issues.
The service center is one of the best I've seen. It surprises me how much better the level and quality of service is at this Honda dealership than the BMW dealerships I used to go to. Ted is an exceptional service advisor!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall service
It was a very easy process. My only setback was the gentleman who help me with renting me a car. He seemed a little bit off. He said he was tired even opened a monster in front of me, but he couldn't get anything done correctly.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Getting The car we expected
We got the car we want at the price we expected Efrain Aguado was very patient and nice with us. We are vey happy with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchase of new vehicle
We came to Manly Honda to discuss the purchase of a new Honda Civic. We were greeted right away by Tony. He thoroughly answered all of our questions and matched us with a perfect vehicle. Our experience with Tom in finance was comprehensive yet expedient. Tom worked to get us the best rate possible. We are very happy with both our purchase and experience at Manly Honda!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service
Ray is straight forward and quick to get the help you need. Able to save me a trip to other dealers and the pricing was better than expected. Neil was patient with my wife showing her the fine details of the car. No rush and a mocha machine to pass the time.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent customer service
Thomas Larson listened to all my needs and provided all the details that I needed to make my final car purchase decision. He was in contact with me frequently as I waited for my car to arrive. Eric Rosa was very through when it came to financing. I felt at ease and confident with his assistance and final decisions regarding the extended warranty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I love my new car
Jesse was timely and knowledgeable and was in contact with me frequently as I waited for my car to come in. Ric was genuine and made the paperwork process as painless as possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding Customer Service & Auto Service
Jose was an outstanding service representative! He made me feel at home & arranged a shuttle Ride from the dealership to home & back with Anna who was spectacular and was very fun to be with. She was a very courteous and excellent driver. When she took me back Jose was not available so Ricky, another Service Representative jumped right in and checked me out. I really enjoyed the cappuccino & cookies to! Thanks again for a great service experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome.
Excellent work and great value from a top team. Along with honesty, integrity and excellence in service, I fully recommend Manly Honda for service on any vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
replacing all 4 stolen tires/wheels
All four of my tires and wheels were stolen from my new 2016 Honda Accord while it was parked in my home carport leaving it undriveable. I bought the car from Manly and it only has 8,000 miles on it. After completing a police report and contacting my insurance company, I called Manly for help in securing a rental vehicle and replacement parts. I explained what happened to Nicky, Rental Coordinator in the Parts Dept, and she immediately offered a 2016 CRV and reduced the daily rental fee by half! She was extremely helpful in streamlining the paperwork as well as providing support and empathy. I worked with Jess Prestidge in the Service Dept who ordered all replacement parts and scheduled a repair appointment. Jess did an outstanding job in working with my insurance company to ensure the process went smoothly; he also expedited delivery of the needed parts. Then Jess went out of his way to get my car back on the road safely and asap. He loaded all 4 new wheels/tires onto his personal truck and drove to my house with an assistant to mount the new wheels onto my disabled car! Saved me huge towing costs. Who does that? We then drove my car to Manly for a safety inspection which uncovered supplemental damage. In addition, Jess offered to further reduce my Manly rental rate so it matched to that applied by my insurance company. In doing this, Jess saved me over $50.00 in out-of-pocket rental fees. He volunteered all of the above "on his own" without any asking or prompting from me. Again, who does that? Both Nicky and Jess deserve a huge 'shout out' for their outstanding professional service and assistance. They went well out of their way to help me. My overall car buying and servicing experience with Manly Honda has been extremely positive, and has made me a Honda owner for life!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair