Reviews
Shyla kept me informed; she told me additional repairs were needed, that the expense would be considerable and that at some future time, if not today, they should be scheduled… No pressure- just straight up informative…The mechanic provided pics as the repairs were completed, an Uber was provided and my car was washed. Altogether, it was top drawer service. I was impressed!
Shyla kept me informed; she told me additional repairs were needed, that the expense would be considerable and that at some future time, if not today, they should be scheduled… No pressure- just straight up informative…The mechanic provided pics as the repairs were completed, an Uber was provided and my car was washed. Altogether, it was top drawer service. I was impressed!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Sheila, Thank you for the wonderful feedback! We’re so glad to hear Shyla kept you informed and provided clear, pressure-free guidance—that’s exactly the experience we aim to deliver. It’s great to know the technician’s photos, the Uber service, and the vehicle wash all helped make your visit smooth and convenient. We truly appreciate you recognizing the effort our team puts in to provide top-tier service. Thank you for choosing Manly Honda. We look forward to taking great care of you again! Best, Your Manly Honda Team!
Communication is extremely poor. Had to try and call/text several times over days to get answers. Finally Craig stepped in and helped a bit. And finally after 30,000 miles somebody figured out the problem.
Communication is extremely poor. Had to try and call/text several times over days to get answers. Finally Craig stepped in and helped a bit. And finally after 30,000 miles somebody figured out the problem.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Good afternoon this is Tom Henschel the finance director here at Manly. Please call my direct line at 707-535-1168 thank you.
One of the worst car buying experiences of my life. Was spoken to condescendingly and my concerns were ignored until I refused to sign. It took me refusing to finish the paperwork to have my concerns even listened to. In the end there was something wrong with the van I was sold!
One of the worst car buying experiences of my life. Was spoken to condescendingly and my concerns were ignored until I refused to sign. It took me refusing to finish the paperwork to have my concerns even listened to. In the end there was something wrong with the van I was sold!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Good morning this is Tom Henschel the finance director here at Manly. Please call my direct line at 707-535-1168 thank you.
Greg Morelos was a great salesperson—straight to the point, professional, and accommodating throughout the process. We truly appreciated working with him. Unfortunately, our experience with the finance department at Manly Honda was frustrating. The financial representative repeatedly pressured us into purchasing warranty packages after we clearly stated multiple times that we were not interested. Despite saying he wasn’t trying to “twist our arm,” he continued to push GAP coverage—at least four times. I explained that we could obtain GAP through our bank or insurance, but he persisted and even manipulated the numbers without clearly giving us the option to decline. At that point, I was ready to walk away from the deal, but we ultimately moved forward because we wanted the car. Additionally, the staff lacked basic knowledge about the Tesla we purchased. No one was able to explain key features or answer simple questions, including details about battery health. We had to figure out things like opening the glovebox, adjusting mirrors, and steering wheel settings on our own. This was the first dealership experience where we couldn’t get clear answers about the vehicle’s functionality or even accurate mileage per charge. To top it off, the car was delivered to us in less-than-acceptable condition. While it may have gone through a quick wash, it was not properly detailed—there was still visible dirt in and between the seats. This was our first experience purchasing from Manly Honda, and based on the overall experience, I’m not sure we will buy again.
Greg Morelos was a great salesperson—straight to the point, professional, and accommodating throughout the process. We truly appreciated working with him. Unfortunately, our experience with the finance department at Manly Honda was frustrating. The financial representative repeatedly pressured us into purchasing warranty packages after we clearly stated multiple times that we were not interested. Despite saying he wasn’t trying to “twist our arm,” he continued to push GAP coverage—at least four times. I explained that we could obtain GAP through our bank or insurance, but he persisted and even manipulated the numbers without clearly giving us the option to decline. At that point, I was ready to walk away from the deal, but we ultimately moved forward because we wanted the car. Additionally, the staff lacked basic knowledge about the Tesla we purchased. No one was able to explain key features or answer simple questions, including details about battery health. We had to figure out things like opening the glovebox, adjusting mirrors, and steering wheel settings on our own. This was the first dealership experience where we couldn’t get clear answers about the vehicle’s functionality or even accurate mileage per charge. To top it off, the car was delivered to us in less-than-acceptable condition. While it may have gone through a quick wash, it was not properly detailed—there was still visible dirt in and between the seats. This was our first experience purchasing from Manly Honda, and based on the overall experience, I’m not sure we will buy again.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Good morning this is Tom Henschel the finance director here at Manly. I would love the chance to talk if you can call my direct line at 707-535-1168. I am sorry your experience was not above and beyond and you did not get the Manly experience which is why so many customers come back. Look forward to speaking thank you.
Manly Honda was incredibly helpful in the buying of my car; pleasure working with Alex Iniguez, excellent service throughout.
Manly Honda was incredibly helpful in the buying of my car; pleasure working with Alex Iniguez, excellent service throughout.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your recent service feedback; it means a lot! We look forward to being of service again . Best, Your Manly Honda Team
They were very polite and fast 10/10 recomennded to go back very awsome people
They were very polite and fast 10/10 recomennded to go back very awsome people
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your recent service feedback; it means a lot! We look forward to being of service again . Best, Your Manly Honda Team
Everyone there was extremely helpful.Service was performed in a efficient manner. I was very satisfied with everything!
Everyone there was extremely helpful.Service was performed in a efficient manner. I was very satisfied with everything!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your recent service feedback; it means a lot! We look forward to being of service again . Best, Your Manly Honda Team
Quick and simple. The workers were very friendly and extremely helpful The entire process was quick and simple. The employees were very friendly and extremely helpful when it came to purchasing said vehicle.
Quick and simple. The workers were very friendly and extremely helpful The entire process was quick and simple. The employees were very friendly and extremely helpful when it came to purchasing said vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your recent service feedback; it means a lot! We look forward to being of service again. Best, Your Manly Honda Team
Hiram was very helpful. He helped me do what was essential and kept me posted
Hiram was very helpful. He helped me do what was essential and kept me posted
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your recent service feedback; it means a lot! We look forward to being of service again. Best, Your Manly Honda Team
I had a great experience selling my Tesla Model Y at this dealership. The entire process was smooth, transparent, and much faster than I expected. A special shoutout to Alex — Alex Iniguez — who was extremely professional, honest, and easy to work with. He made sure everything was clearly explained and handled efficiently, which made the whole experience stress-free. If you’re looking to sell your vehicle without the usual hassle, I highly recommend working with this team. Ask for Alex — you’ll be in good hands.
I had a great experience selling my Tesla Model Y at this dealership. The entire process was smooth, transparent, and much faster than I expected. A special shoutout to Alex — Alex Iniguez — who was extremely professional, honest, and easy to work with. He made sure everything was clearly explained and handled efficiently, which made the whole experience stress-free. If you’re looking to sell your vehicle without the usual hassle, I highly recommend working with this team. Ask for Alex — you’ll be in good hands.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car