Reviews
Excellent service
Excellent service with good price. So friendly sales man with friendly behave . I recommend my frends to go to Honda. ....... keep it up .. thank u..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership
The car purchase was easy and I got what I wanted. Dylan and Sergio made it easy for me and they also did a good job of expaining the features on the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
"we may have sold you the car, but you are on your own now"
a copy of the email sent to manly's service manager will serve as our review. Please see above photographic evidence of the connectivity issues the 2016 Civic I purchased from you continues to exhibit. The phone that I am taking the photo with is securely connected to the car, but as you can see, the connection is not working. It is the nature of technological issues that they cannot be duplicated upon command. But fortunately I can give you photographic evidence of what it is doing, which proves the problem. This photo was taken on 11/28/2016, shortly after picking up my car from your service department where I had brought it for - amongst other issues - exactly this problem. Consider this the second attempt within 18,000 miles to get this safety issue addressed. Let me this say. over our 45 year history of buying cars we have always attempted to have a positive and convivial relationship with service departments, and have found most of these departments to be grateful for our business, concerned about any issues, and eager to resolve them. This is the first time we have encountered a service manager who not only displays an adversarial posture toward us - but initiates a relationship that is the equivalent of saying “we may have sold you the car, but we don't give a xxxx about you now. You are on your own, go to American Honda.” It is our hope that someone with a better grasp of customer service than your service manager has exhibited will respond in a way that allows this issue to be resolved. Michael and Rebecca Dietrich
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bill Robertson is alway most considerate and knowledgeable.
Best customer service and speed of repairs. Always easy to work with and ready on time. No tire replacement available however. Said horn did not work but works fine.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent service
excellent explanations, taking note of what I want/need. Good on time, price, it is what it is and I believe fair. You guys are great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Easy, Peasy!!
Friendly, fast, and honest,,,you know where you stand through the whole process. The coffee machine was out of order so a salesman went to an outside store and bought us two coffees.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly helpful and no rush
Good staffing no hassles good pricing better than the bay area keep up the good work ...great coffee machine even though they are very very busy dealership they find a way to help you out
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Exellent experience
this is the 2nd Honda my partner and I have purchased from Manly. Both times we have gone to Ray Martin and have always received excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
bought new car
Was looking at cars outside and JR said have you been helped and I said nope not yet and he was so nice he talk to me about the CRV's on a Friday night on his day off and then Saturday I came back and he worked with me on getting the car I wanted nice customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
service
I have been using this service dept. for a very long time. They are always friendly and helpful and love the new building with the cookies.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair