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Rosenthal Acura

(305 reviews)
Visit Rosenthal Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00pm–7:00pm 8:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
New (301) 637-8886 (301) 637-8886
Used (301) 637-4739 (301) 637-4739
Service (301) 637-8017 (301) 637-8017

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rosenthal Acura from DealerRater.

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John was so helpful and everyone I worked with at the

John was so helpful and everyone I worked with at the dealership was wonderful! Love my new Acura!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. I had the best experience with my new RDX Acura! Victor Castro and teem Rosenthal was professional. Victor was very patiently answer all the questions and made the process so simple. I am excited about my purchase and would definitely recommend any peers to this professional and knowledgeable dealer Victor Castro.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the best experience with my new 2023 Acura Integra!

I had the best experience with my new 2023 Acura Integra! Victor Castro was amazing and made the process so simple. I am excited about my purchase and would definitely recommend any peers to this dealership especially with Victor’s welcoming help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Definitely above and beyond great service!

Definitely above and beyond great service!! from the time we bought the car to the time of having the car serviced, from the service personnel to the sales managers, Walter and Rubin, prompt and reliable service all the way around, I am so grateful, even though the dealership is a bit far, I will keep going back, and highly recommended to anyone who wants a good buying and service experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was a very pleasant buying a new MDX with Mr.

It was a very pleasant buying a new MDX with Mr. Victor Castro at Rosenthal Acura. These days, in addition to paying a higher price, a lot of patience needed when buying a car, Mr. Victor like an old friend updated regularly and took care all of the details. His explanation about the new car equipment and unique features of the MDX was very helpful in making our buying decision and the waiting worth a while. We highly recommend Mr. Castro to anyone who is interested in buying an Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Victor Castro made what has been a historically

Victor Castro made what has been a historically challenging process (buying a car) a friendly, informative, and convenient experience. In life, we are given the opportunity to meet all types of folks. Meeting and working with Victor was a blessing. I strongly encourage you to give Victor Castro the chance to work out a deal for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Customer Experience

Very happy with the process, Overall took 2 hours to leave with a car. Very straightforward. Cool & calm staffing. Was helped my Nikkia from Rosenthal Acura & can say I am very delighted with the experience. 10/10. She maintained communication from say 1 of me reaching out about interest in the car & its specs. So that went I went in, I knew everything about the car itself & she made me feel assured that I was in good hands

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Victor Castro and the team at Rosenthal Aucra were

Victor Castro and the team at Rosenthal Aucra were professional and courteous in every aspect of the purchase. From the friendly welcome greetings at the front door, to ensuring that I was familiar with all the new and existing features of my vehicle of choice. I would highly recommend this dealership and in particular Victor Castro to any of my family or friends who are considering an Acura purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Victor, Nina and Tony are amazing! They were super...

Victor, Nina and Tony are amazing! They were super helpful. If you’re looking to get a car I definitely recommend going to them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Victor Castro went above and beyond to offer the best...

Victor Castro went above and beyond to offer the best deal possible for the model of the RDX that I always wanted. Victor remembered exactly what we wanted and called us when the deal was available. We spent less than 1 hour to close the deal! Thank you Victor!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.