Reviews
John was so helpful and everyone I worked with at the
John was so helpful and everyone I worked with at the dealership was wonderful! Love my new Acura!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great customer service.
Great customer service. I had the best experience with my new RDX Acura! Victor Castro and teem Rosenthal was professional. Victor was very patiently answer all the questions and made the process so simple. I am excited about my purchase and would definitely recommend any peers to this professional and knowledgeable dealer Victor Castro.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had the best experience with my new 2023 Acura Integra!
I had the best experience with my new 2023 Acura Integra! Victor Castro was amazing and made the process so simple. I am excited about my purchase and would definitely recommend any peers to this dealership especially with Victor’s welcoming help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Definitely above and beyond great service!
Definitely above and beyond great service!! from the time we bought the car to the time of having the car serviced, from the service personnel to the sales managers, Walter and Rubin, prompt and reliable service all the way around, I am so grateful, even though the dealership is a bit far, I will keep going back, and highly recommended to anyone who wants a good buying and service experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a very pleasant buying a new MDX with Mr.
It was a very pleasant buying a new MDX with Mr. Victor Castro at Rosenthal Acura. These days, in addition to paying a higher price, a lot of patience needed when buying a car, Mr. Victor like an old friend updated regularly and took care all of the details. His explanation about the new car equipment and unique features of the MDX was very helpful in making our buying decision and the waiting worth a while. We highly recommend Mr. Castro to anyone who is interested in buying an Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Victor Castro made what has been a historically
Victor Castro made what has been a historically challenging process (buying a car) a friendly, informative, and convenient experience. In life, we are given the opportunity to meet all types of folks. Meeting and working with Victor was a blessing. I strongly encourage you to give Victor Castro the chance to work out a deal for your next vehicle purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Customer Experience
Very happy with the process, Overall took 2 hours to leave with a car. Very straightforward. Cool & calm staffing. Was helped my Nikkia from Rosenthal Acura & can say I am very delighted with the experience. 10/10. She maintained communication from say 1 of me reaching out about interest in the car & its specs. So that went I went in, I knew everything about the car itself & she made me feel assured that I was in good hands
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Victor Castro and the team at Rosenthal Aucra were
Victor Castro and the team at Rosenthal Aucra were professional and courteous in every aspect of the purchase. From the friendly welcome greetings at the front door, to ensuring that I was familiar with all the new and existing features of my vehicle of choice. I would highly recommend this dealership and in particular Victor Castro to any of my family or friends who are considering an Acura purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Victor, Nina and Tony are amazing! They were super...
Victor, Nina and Tony are amazing! They were super helpful. If you’re looking to get a car I definitely recommend going to them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Victor Castro went above and beyond to offer the best...
Victor Castro went above and beyond to offer the best deal possible for the model of the RDX that I always wanted. Victor remembered exactly what we wanted and called us when the deal was available. We spent less than 1 hour to close the deal! Thank you Victor!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car