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Rosenthal Acura

(305 reviews)
Visit Rosenthal Acura
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00pm–7:00pm 8:00am–6:00pm
Sunday 12:00pm–6:00pm Closed
New (301) 637-8886 (301) 637-8886
Used (301) 637-4739 (301) 637-4739
Service (301) 637-8017 (301) 637-8017

Reviews

(305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rosenthal Acura from DealerRater.

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It was a pleasure working with Victor and Tony at...

It was a pleasure working with Victor and Tony at Gaithersburg, Acura. Not only was Victor in touch while the car was being built and delivered, but was responsive afterwards with questions and follow up. Tony made the financial discussion seamless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Victor was amazing, we will certainly go back to him when...

Victor was amazing, we will certainly go back to him when the time comes for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Victor and Walter were great to work with - felt very...

Victor and Walter were great to work with - felt very comfortable and drove off the lot with a new car the same day! They put together a deal that fit my needs and was happy to do business with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been a customer since 2008. I Just bought my...

I have been a customer since 2008. I Just bought my leased 2019 RDX with Victor Castro a great salesman. I will always go back. Judith Caldwell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just purchased an MDX from Rosenthal Acura. Nina Jackson...

Just purchased an MDX from Rosenthal Acura. Nina Jackson was EXCELLENT! She is knowledgeable about the features/functionality of the vehicles, she didn't try to sell me anything other than what I wanted, and her customer service was stellar! Would I buy another car from Nina?.......DEFINITELY!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just brought my new car home today. This was the easiest...

Just brought my new car home today. This was the easiest process. I made a new friend in Victor Castro. He and Sabbir and Tony were terrific to work with. I think this is my 6th Acura. I’m a true believer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Victor was amazing - he made sure I got exactly what I...

Victor was amazing - he made sure I got exactly what I wanted - never tried to sell me something else. So kind and responsive wanted to make sure I was totally pleased with my selection. Victor Castro was a true professional and so knowledgeable about the workings and the new technology. He was a pleasure and without his help I would never have been able to drive out of the parking lot - my last Acura was a 2010. I would recommend everyone to go see him- AS for Rosenthal they were all pleasant happy and helpful. The finance gentleman was excellent and everything was so quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Very courteous team

I went through the processes inquiring about a vehicle and although in the end I decided on a different one outside of this dealership, I felt the the whole process was very transparent, no hassle, courteous, and professional. Kudos to Julian! Down the line when it’s time for another vehicle, I’ll be revisiting Rosenthal Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought a used Rdx and it was truly the most painless...

Bought a used Rdx and it was truly the most painless experience I've ever had buying a car. Dealt with Nakeya entirely online, in and out in under an hour when I went in. Just great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vicky was awesome if u need a Acura go see Vicky . The...

Vicky was awesome if u need a Acura go see Vicky . The finance guy was also cool. I went with my mother as after a past bankruptcy she was helping me out with co sign. Vicky was not k my very cool and also so was the fiancé guy both never tried pressuring us into anything g we did not want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.