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Murdock Hyundai Murray

(1,521 reviews)
Visit Murdock Hyundai Murray
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 9:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–9:00pm
Tuesday 8:30am–9:00pm 7:00am–9:00pm
Wednesday 8:30am–9:00pm 7:00am–9:00pm
Thursday 8:30am–9:00pm 7:00am–9:00pm
Friday 8:30am–9:00pm 7:00am–9:00pm
Saturday 8:30am–9:00pm 7:00am–9:00pm
Sunday Closed Closed
New (801) 438-7008 (801) 438-7008
Used (801) 438-7065 (801) 438-7065
Service (801) 305-3885 (801) 305-3885

Reviews

(1,521 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Murdock Hyundai Murray from DealerRater.

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This was the easiest car buying process ever! Awesome...

This was the easiest car buying process ever! Awesome experience! I'd recommend it to anyone! These guys are like the fast food drive through of car buying. Lol.. I dont see the kind blond girl sales rep that helped me get my mother her car but if you're reading this, Thank You! I'd give you a 5 Star but I dont see your name. 😭 Kevin in Finance too was never pushy and always wanted to make sure everything was on point. We are returning customers! Any Polynesians out there reading this, Come and Buy Here! 😁😁 #PolyBoys801

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback for Murdock Hyundai Murray! We're glad you had a great experience working with us.

They were great. I got a good car, and everyone was very...

They were great. I got a good car, and everyone was very friendly in the process. The sales team was easy-going and easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Murdock Hyundai Murray! We're glad our team helped you to have a good experience working with us.

Car & salesmanship

Lola Ramos, the sales lady understood our needs quickly and made the purchase comfortable. Car is perfect for our purpose. I will strongly recommend her to any buyer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback for Lola! We're glad she helped you find the car you wanted.

Wish I never bought a car from them

I have had nothing but bad experiences with their service department...wish I had bought my car somewhere else....I could go into why..but it’s just to long. Just go somewhere else.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bait and switch

This company is dishonest and they teach their salespeople to be the same. We bought a car and when we went to pick it up they sold it to somebody else who conveniently paid more for it. “Don’t worry”, they said, “we have many other cars we can sell you, and no we won’t give you back your deposit.” We promptly told them where to go and put a stop payment on the non-refundable deposit. I’ve never had an experience like this.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Don. We are sorry to hear about your experience with us Don. If a vehicle you had put a deposit on was previously promised or committed to someone else there is no reason why we wouldn't refund your deposit. If you are willing to share any more detail about this please feel free to email skeeler@murdockautoteam.com. Thank you.

Our experience with Murdock Hyundai was pleasant. Conrad...

Our experience with Murdock Hyundai was pleasant. Conrad was knowledgeable and courteous explaining the various features of the cars we were interested in. At the same time there was no pressure tactics you experience at other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you Don for sharing your experience with Conrad and the team at Murdock Hyundai Murray! We appreciate your business!

Found exactly what we were looking for!

Jason Creech is the salesperson to ask for. Very professional. He will respond through text messages along with taking your phone calls. He found what we were looking for and made the buying process feel seamless. Thanks again for treating your costumers like they matter. Keep up the great work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback for Jason! We're glad you had a positive buying experience with him and the sales team at Murdock Hyundai Murray!

Service department was a joke.

Told me they would have an estimate by noon. Called at least five times and spent nearly two hours on hold. Got a text message at two minutes to 5 that they were working on it. Worst customer service ever!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The car buying process was easy and unstressful. Everyone...

The car buying process was easy and unstressful. Everyone was helpful and friendly. We love the car. Especially liked our salesman Kevin Thanks for a good experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you had a nice experience working with Kevin and the rest of our sales team Kris! Thank you for choosing Murdock Hyundai Murray!

Walked in curious, walked out happy!

Garret Blaisdell was upfront with me, worked with all of my questions and concerns, showed me a few options I was curious about. I had legitimate questions he helped me with. I am extremely pleased with the outcome of my experience and highly recommend this establishment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for recommending us Michael! We appreciate your experience and are glad to hear about your positive experience!