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Thompsons GMC

(181 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed
New (530) 903-4153 (530) 903-4153
Used (530) 363-7766 (530) 363-7766
Service (530) 363-7768 (530) 363-7768

Reviews

(181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompsons GMC from DealerRater.

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Another great experience with Thompsons!

This is the second car I have purchased from Thompsons. I couldn’t be happier with the ease of my transactions. Both times I agreed on a price before I set foot in the dealership, and both times they honored that price and didn’t put any pressure on me to purchase anything I was not interested in. Great selection and great people at this dealership, I highly recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review!. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -Thompsons Buick GMC Team

5th new car purchase from Thompson’s

This has been my 5th new car buy from Thompson’s and I have to say, knowing my interests they had a car and information ready for my review when I arrived but made sure if I had other interests, they took the time to answer all questions and address them. Ed was very professional and not a doubt, I will go back for vehicle #6

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. -Thompsons Buick GMC Team

Better than Carmax

By far this has been the best car buying experience to date. Sean was a true gentleman and treated me with the utmost respect. Usually as a woman you are looked down upon and treated as if you dont know anything and the whole team went above and beyond in making my first brand new car experience incredible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Thompsons Buick GMC Team

Purchasing ysed GMC denali

My experience was great. They fufilled my needs promptly. Customer service was great! Got excactly what i wanted for the price i wanted to pay. After purchasing the vehicle. I noticed that 3 of the tires were having issues. Thompsons GMC took action and repaired items efficiently at no cost. 👌

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Thompsons Buick GMC Team

Great experience

My husband and I went to look for a new truck for him.We wanted to trade in our old 17 year old truck and got a reasonable price for our old truck. We told Dustin what we wanted and Thompson’s had a couple of options for us. They treated my husband and I very well, they answered all of our questions and we were able to purchase the truck for a fair price along with a warranty. Will be returning in about 2 years to purchase a Yukon XL Denali for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Thompsons Buick GMC Team

Great dealership!

We had our car in the shop for repairs and then decided to buy a new car instead of fixing our car, since Sean made us a great deal. It was a pleasure doing business there. We felt good about the deal we got-that it was a fair deal and we didn’t get ripped off. And there wasn’t a lot of pressure on us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Marlene and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Sean was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Thompsons Buick GMC Team

2019 gmc sierra

Thank you Thompsons gmc for the great service very nice people i want to thank you Sean ,Jessie and Taylor I recommend people to go to Thompsons Gmc and Buick at Placerville California..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We cannot thank you enough for your wonderful review of Thompsons Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Thompsons Buick GMC Team

Awesome dealership I would not hesitate again

Super easy and friendly I would not hesitate to purchase another vehicle from them again. Kyle was my sales agent, called right back when I had a question and answered all my questions to my satisfaction. I truly recommend Thompson GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Thompsons Buick GMC Team

2017 Cadillac XT5

Dustin, Thank you for the opportunity to purchase my wife the 2017 Cadillac XT5. She was very happy with her new car. Thompson’s is worth the drive if anyone wants to purchase a used car or new car. Your sales department and finance department is above a 10. You are family orintated, professional, no pressure personnel. I will definitely buy my next vehicle from Thompson’s and tell all my friends and co-workers where to go for their next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Thompsons Buick GMC Team

Unparalleled Customer Service

From the first call to the last, the honesty, transparency, and customer service, was excellent. The delivery service and video share was the icing on the cake! I would definitely buy from them again!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christian, thank you for the feedback! We are happy to hear about your positive experience at Thompsons Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Thompsons Buick GMC Team