Skip to main content

Thompsons GMC

(181 reviews)
Sales hours: 10:00am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm Closed
Sunday 10:00am–5:00pm Closed
New (530) 903-4153 (530) 903-4153
Used (530) 363-7766 (530) 363-7766
Service (530) 363-7768 (530) 363-7768

Reviews

(181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Thompsons GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Great sales and service

Low pressure professional salesman and very helpful service staff. This is probably the best dealership I’ve ever shopped at. Thank you for all your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Worked with my schedule

The service department worked with me and my employee to get the truck ready so he could pick it up and drive it home that night. Thanks to the service technicians for the work preformed on the truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Best

I received outstanding service with Thompson?s Buick GMC!!! It was so worth the 4 hour drive from where I live. Steven and Jesse worked so hard on getting me into my new Buick Encore when I didn?t think I had a chance at ever getting a new car. Eddie, Don, and the rest of the team when signing and driving were so amazing also. A very friendly and comfortable atmosphere everyone I had the pleasure of dealing with were so great. I have been recommending them to all my family and friends while showing off my new ride. It will definitely be my first choice when I look to buy another vehicle. (Also it was a great surprise birthday present since I was not expecting to be getting a New Car!)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Wow, we're glad you had such a wonderful experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Great Car Buying Experience

Car buying at Thompson was less stressful. Ed Cerepak was very informative and answered all the questions I had about my vehicle. His low pressure sales approach made my decision making a lot easier. Overall, it was great car buying experience. I'd recommend this dealership to family members, friends and colleagues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

Friendly Dealer

Visited the dealer to purchase a GMC truck. The staff was friendly and David, the salesman, helped us locate the truck of our needs. The setting was non-pressure and we were in and out in a relatively short time. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi there, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

GMC Denali

My salesperson, Brian, was pleasurable to deal with. Fair price and no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Jeff, we're happy you found our staff to be so supportive during your experience here at Thompsons Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

Wonderful car buying experience!!

Thompson's Auto & Truck Center was wonderful! My husband and I were looking for a new car and found that Thompson's had the one I'd been looking for. We called ahead and they gladly had it pulled to the front and ready to look at when we got there. Jimmy (the manager) and Don Newell (the salesman) were very friendly and knowledgable and more than willing to help us with whatever we needed. They answered all our questions and made the whole buying experience so pleasant. Much different than my past car buying experiences! They even gave us a bottle of wine to celebrate! It's little touches like that that make all the difference at Thompson's! Also their showroom is beautiful! I would be happy to spend an hour waiting for an oil change in their beautiful waiting area with free snacks, soda and water! I live in Elk Grove and drove all the way to Placerville to buy my car at Thompson's. I'd recommend them to anyone looking for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Lisa, we're glad you had such a wonderful experience with us! Thank you, and have a fantastic day!

GMC Purchase, 2018 Sierra 4X4 Crew Cab

While viewing Thompsons' GMC on line, I saw a 2018 GMC Truck that I wanted to see in person. I called the Dealership to make sure the truck was still for sale and spoke to Steven Conner who is a Salesman there. He informed me that the truck was still available and said he'd park it out of sight until I got there. The truck was everything that I was looking for, so the buying process began with an assessment of my trade-in. After a little bargaining, the purchase took place with a Happy Customer along with my wife. I would totally recommend contacting Steven Conner for a no pressure purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Frank, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Happy Customer

I recently purchased a 2018 GMC Sierra from Thompsons Buick and GMC. This would be my 3rd time buying from this local dealership and my family has purchased many cars from there as well. Thompson's always gives great customer service and a solid buying experience. You never get that forceful salesman vibe while being there. The truck that I (WE) agreed on ended up being sold the night before from a outside dealer. (no fault of Thompsons) but I didn't get exactly what I wanted. They did their best to make it right and find me a truck almost equal to what I was looking for and together we came to an agreement with some extras. I appreciate Kris, Jesse and Eddie for the great expierence and I will continue to buy my vehicles from them. Thanks Rob Pedro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Rob Pedro, thank you for taking the time to leave a review for us at Thompsons Buick GMC. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Richard Nessinger

I cant believe how much customer service I got. I wanted to buy a used back up truck for my business. This dealership spent so much time with me showing me all my options. They did not do the typical hard sale they really took there time with me. We did not buy on our first visit however we did buy 2 weeks later after doing our homework. This dealership was on point and no I have to say that this was the best experience I have ever had buying a vehicle. I have bought 5 new vehicle in my life and I would go back to Thompsons in Placerville every time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Richard Nessinger, thank you for taking the time to leave a review for us at Thompsons Buick GMC. We're happy we could meet your expectations! Thank you, and have a fantastic day!