Reviews
Happy with your service
Happy with the professional and helpful service by your staff. Much more pleasant that going to an auto mall -- particularly since their staff cannot answer simple questions regarding the cars they are selling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sherry Danekas
Ed Cerepak is the best, we will never lease or buy a car from anyone else. This is our third vehicle from Thompson GMC, and we will again purchase another within the next ten months. They make car purchases easy. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new purchase! Thank you again for choosing Thompsons Buick GMC and we hope to see you again!
New Car
Jesse was great. Made the deal before we arrived and most of the paperwork was done by the time we came in. Thank you Jesse!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!
Service apointment
Just time for an oil change. Fourth vehicle we have bought at Thompson's Buick/GMC (plus used Jeep for our son). Clean, good service, good people, and responsible neighbors in our community.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
GMC 1500
Everyone did a GREAT job. We had a little difference on trade in at first but we worked everything out and made a great deal
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
repair
Tow company was able to make vehicle drivable. Drove to dealership for repair although the needed part was not in stock it was ordered and the repair completed in a timely manner
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Buying a used car
This was the easiest car buying experience I have ever had! Talked to Ed he explained the vehicle to me over the phone! Sent me the finance paperwork, was able to fill it out over the internet an send it back! Had my truck bought in 1 1/2 hours and Ed delivered it to my house! Would recommend Thompson's to my friends!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Heather, thank you for your kind review; we are happy to pass along your comments to the team here at Thompsons Buick GMC! Have a great day!
Second time buyer
No pressure, friendly and able to find exactly what you want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
Thompson's Buick, Placerville, Ca.
Oil change for my certified Buick. Agreed time frame kept. Shawna is great, always friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for leaving us this response!
New truck buyer
Great staff and customer service and willing to work out the details to my satisfaction
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!