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Maita Toyota

(5,327 reviews)
Visit Maita Toyota
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–5:00pm
Tuesday 8:00am–7:00pm 7:00am–5:00pm
Wednesday 8:00am–7:00pm 7:00am–5:00pm
Thursday 8:00am–7:00pm 7:00am–5:00pm
Friday 8:00am–7:00pm 7:00am–5:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–5:00pm Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (916) 945-9281 (916) 945-9281
Used (916) 945-9156 (916) 945-9156
Service (916) 945-9252 (916) 945-9252

Reviews

(5,327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maita Toyota from DealerRater.

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Quick and excellent service

Everything from online appointments to the experience with Tim in the service department was great. I got all my concerns addressed and felt like they cared and listened. I would recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ended the day with a lovely new Prius

I've taken my old Prius to Maita for service for twelve years. They have always been helpful and attentive. I was satisfied overall with the purchase of my new Prius and the car itself is great. The process, however, seemed endless and took seven hours. The paperwork is tedious and our salesperson kept telling us, "Just another five minutes." But each "five minute" turned into hours. I know it's a meticulous process and does take time--but seven hours? Our salesperson was cheerful and had some helpful suggestions, but did not have answers to some of our questions. Still, overall, I am pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Thanks for all cooperation

Thanks for all cooperation the service was good and the stuff was very professional . Thanks from Lady whom did very good customer service and solve the problem so soon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
1 person out of 1 found this review helpful.

Oil change

Excellent staff. I’ve been coming to this location for many years now and have always found the staff to be very friendly And knowledgeable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

oil change and general vehicle inspection

Everything went exceedingly well. The service was excellent, all the people who were involved were nice, friendly, and competent. The waiting area is very comfortable. Time of service was just right.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

10,000 mile maintenance

Very friendly and personable young man he explained the services I was receiving very well clear and understandable. The waiting time was adequate and the sitting area was clean and inviting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Engine Mount Repair

The service and cost was explained to me in detail. It took a couple of days and I it came back on time. I was asked if I wanted my care washed and I was so thrilled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Lee is awesome

Lee is a cool service pro who enhanced the Maita service experience. Lee is/was personable, explained all service options, and spoke with succinct clarity. Lee made this trip a smooth and memorable experience all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Miata Toyota is excellent

I brought my Toyota in the Miata Toyota to have my brakes serviced. They were friendly and quick. Luis Mendez was very helpful. I recommend Miata Toyota.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I needed a regular maintenance, but was told of a recall.

I arrived on time, they greeted me, took me into shop. I knew it was an all day appt, because of a recall on the transmission, so I asked for a rental, and was given one. I was in and out in under 30 minutes. When I thought it should me done, I called, and they said it was done, so I went to get my car, and asked the service man why he didn't call, and he said he did call, and said what time he called. I never got the call, so this is the only thing that happened in the negative. It was a nice experience. This is the second new car I have purchased at Maita Toyota. They are a super business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.