Reviews
Write a reviewToyota Service
Took vehicle in for minor recall repair. Everything was completed very professionally--a good service experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
MR STEVE CHURCH
WORKING WITH ALL DEPARTMENTS AT CHUCK PATTERSONS IS ALWAYS A GREAT EXOERINCE
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Getting a tow package and roof rack
They were courteous, very helpful. This was a time intensive task and they were concerned about the inconvenience of such a long wait, so they offered me alternate transportation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchased a 2018 Toyota Tundra
Excellent Service. We called ahead to see if they had the truck I wanted and they had is sitting out front when we arrived. In and out in less than 2 hours. I've bought several automobiles in my lifetime and this was the best experience I have had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Car purchase
My husband and I went to check out the used Prius that were on the other lot and met David. He was very helpful, knowledgeable about the cars and listened to what we were looking for. I knew I didn't want a car that was older than my last Prius and with more miles on it. I also didn't want a pearl white one either (kind of sick of that color). We looked around and talked a bit and then went over to the main lot and finally decided on the gray 2017 Prius. The car is great - smooth, quiet and responds well. I don't know how you would decrease the time it takes to go through the buying process. That's my only complaint Wendi, Jamie and David did a great job. All of your staff checked repeatedly to see if we needed anything, were thirsty, etc. So this was a good experience overall.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Chuck Patterson Toyota Client for Life
Very thankful for the most amazing experience at Chuck Patterson. Every single team member was knowledgeable, professional and so helpful. I couldn't be more pleased with my purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service Department
Broken cars are never fun. Chuck Patterson Toyota fixed the problems, got it right the first time and to top it off my Service Advisor, Peter is a really nice guy. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
chuck patterson toyota
as now quality of repair is as noted above, hope time/mileage will continue rating
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service
I brought my car in early and they told me they would not be able to get to it until my scheduled appointmentt, time. But it was done shortly after my scheduled time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
1st time & pleased.
Simple & quick. Courteous & friendly service. Touche'.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase