Reviews
Write a reviewWow, I hate this form
Great experience with dealership, although this form is a pain
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another great sefvice experience
An excellent dealership, with an excellent service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Great Experience
I had a great experience buying my car here. Everyone was very helpful, and polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Car
Thank you to John, Chuck and Eric for an easy going fun process. This was the best car buying experience we've ever had. We love our Challenger.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good people!
Great people and went above and beyond what they needed to!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Chuck Patterson for excellent service
I have been coming to Chuck Patterson for repairs on my Camrys since I moved to Chico in the early 90s and I have always been happy with the service. The repairs have always been excellent. One of the reasons I initially kept coming back was Tex who arranged my appointments and checked me in. He took such good care of my car service needs and those of my Mom too (who also had a Camry). When he retired a few years ago I was a bit concerned who would be managing my customer service. Fortunately for me, Liz is just as good as Tex. She has been able to schedule maintenance appointments for me around my complex life and limited schedule. I always feel fully informed when I leave a service appointment because she has explained the work that was done on my car, and any work that is clearly needed in the future. I cannot imagine taking my Toyota anywhere else for service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chuck Patterson Toyota Body Shop - Chico, CA
Thanks everyone, from Tamara to Robert, to the guys in the body shop. We appreciate our vehicle being restored to its pre-accident condition in a such prompt time frame! - Paul & Frances Newsom
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
What kind of title would you like me to have
I wanted to complete the survey because Peter was very helpful, however, your survey format makes no sense and I found the process to be arduous and more time consuming that is reasonable in order to be helpful to you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2017 Dodge 1500 eco diesel
I had exceptional service from all the folks I dealt with, Dan, Brad, Wendy, and Chuck
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2018 RAV4
A very easy car purchase. Thank you Brian Nelson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase