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Chuck Patterson Dodge

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wow, I hate this form

Great experience with dealership, although this form is a pain

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another great sefvice experience

An excellent dealership, with an excellent service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very Great Experience

I had a great experience buying my car here. Everyone was very helpful, and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Car

Thank you to John, Chuck and Eric for an easy going fun process. This was the best car buying experience we've ever had. We love our Challenger.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Good people!

Great people and went above and beyond what they needed to!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Thank you Chuck Patterson for excellent service

I have been coming to Chuck Patterson for repairs on my Camrys since I moved to Chico in the early 90s and I have always been happy with the service. The repairs have always been excellent. One of the reasons I initially kept coming back was Tex who arranged my appointments and checked me in. He took such good care of my car service needs and those of my Mom too (who also had a Camry). When he retired a few years ago I was a bit concerned who would be managing my customer service. Fortunately for me, Liz is just as good as Tex. She has been able to schedule maintenance appointments for me around my complex life and limited schedule. I always feel fully informed when I leave a service appointment because she has explained the work that was done on my car, and any work that is clearly needed in the future. I cannot imagine taking my Toyota anywhere else for service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Chuck Patterson Toyota Body Shop - Chico, CA

Thanks everyone, from Tamara to Robert, to the guys in the body shop. We appreciate our vehicle being restored to its pre-accident condition in a such prompt time frame! - Paul & Frances Newsom

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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What kind of title would you like me to have

I wanted to complete the survey because Peter was very helpful, however, your survey format makes no sense and I found the process to be arduous and more time consuming that is reasonable in order to be helpful to you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2017 Dodge 1500 eco diesel

I had exceptional service from all the folks I dealt with, Dan, Brad, Wendy, and Chuck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2018 RAV4

A very easy car purchase. Thank you Brian Nelson.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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