Reviews
Write a reviewChuck Patterson Toyota RAV4
My partner and I were well received and expertly taken care of to trade in our Toyota Rav4 for a new 2018 Rav4 we purchased. Although they did not have on property lot the exact color and model we requested, they made sure to find us one close by and accommodated our wishes. The process was quite pleasant (I have had previous-purchase of cars elsewhere that were not pleasant). The sales people were very nice, not pushy and listened to our concerns and requests. They actually called us with the proposition to purchase back our used Toyota for a new one. They made sure the deal was one we could afford. We are very happy with our purchase and expect to stay a long-time customer. We will return to Chico Patterson Toyota for our maintenance and any added things we may want. Thanks for making the experience quick, efficient, and pleasant. You are good people!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Patterson Body Shop Excels
Excellent, professional assistance in bodyshop work. Thank you very much for managing the repair process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
OWNER/OPERATOR
4TH truck bought and always the best experience. the sales staff and product are great!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mrs. Dixon
David and Chuck were awesome. They treated us will great respect and really made us feel like they wanted to do the best job possible for us. David listened to our needs and then told us about all the trucks that would fit our needs. He then allowed us to leave and look at trailers so that we could return and then he was very understanding when we changed our minds and decided to go with a new truck. He even came in on his day off to meet us to make sure things were ok when we brought in our motor home. This is the 3rd car I have bought from you and because of how we have been treated my daughter bought one from you last week and so did her friend. I even told a friend of ours about you yesterday. I love the fact that you don't pressure people and you let your cars sell themselves and you give people a fair and honest price. I walked into the dealership and then was able to go home and look at all your trucks and see the prices for myself. David and Chuck were honest and fair with us and made us feel like they were trying to really help us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sorry, don't understand what you refer to "title"
Everyone is friendly, respectful and knowledgeable. It was a pleasure to do business with Chuck Patterson Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Michael
Gilbert in service was very prompt and very polite. He helped right away from the moment I called in to the moment we left the dealership. His knowledgeable expertise allowed us to be able to get back on the road and on to our thanksgiving holiday . We especially were grateful for his experience in finding the right tire and finding time to install it for us .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Courteous, and responsive.
Derren was very helpful and the shuttle was really helpful. thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good job on recall
Darren in service is a rock star. He is always courteous, professional and informative. He deserves 6 stars not 5!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Review
Good work under pressure with considerate and accommodating service personnel.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Airbag recall for 2004 Toyota
Not only did Chuck Patterson employees call me personally to remind me about the safety recalls I needed to address, they were also wonderful to work with and helped me set up an appointment quickly. They provided really great customer service and a very speedy repair!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase