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Cutter Chrysler Dodge Jeep RAM of Pearl City

(257 reviews)
Visit Cutter Chrysler Dodge Jeep RAM of Pearl City
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–4:30pm
Tuesday 9:00am–8:00pm 8:00am–4:30pm
Wednesday 9:00am–8:00pm 8:00am–4:30pm
Thursday 9:00am–8:00pm 8:00am–4:30pm
Friday 9:00am–8:00pm 8:00am–4:30pm
Saturday 9:00am–8:00pm Closed
Sunday 9:00am–6:00pm Closed
New (888) 856-4791 (888) 856-4791
Used (888) 856-2772 (888) 856-2772
Service (888) 856-5137 (888) 856-5137

Reviews

(257 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cutter Chrysler Dodge Jeep RAM of Pearl City from DealerRater.

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Great customer service

Ive been to quite a lot of dealerships and when ive gotten a vehicle ive felt they tried pressuring me to get a vehicle i didnt really wven want. But when i went to cutter dodge in pearl city i met Samaria who helped me find the perfect vehicle. She explained to me why a certain vehicle would be right for me, itll help me later and its a new vehicle and every question i had she answered and i just felt that this is the vehicle for me and to me it seemed that she wanted to help me more than just hand me a vehicle that i dont even want like other dealerships did. She cared more about who shes helping more than anything else and her service and everything was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AMAZING SERVICE ASK FOR JAVIER

Javier is the guy to go to! He’s very honest and helpful and wants the best for his customers! He makes it all happen. Great service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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This Dealership lies to potential customers!

I contacted Cutter Chrysler Jeep DOdge Ram 4 days to inquire about a vehicle that showed up in their online inventory. I received an email back from Vanessa O telling me that the vehicle was not available to look at because it was still under going their pre-sale inspection that she would let me know as soon as it was ready to be looked at. I contacted her again today to find out if the Jeep was ready to be looked at and she informed that it had just been sold! Needless to say, I was pretty upset since the dealership lied to me. It is obvious that they don't care about customers, especially since they treated me this way! It looks like I dodged a huge bullet though, just think; if they are willing to lie to a potential customer about when a car is ready for purchase, what else are they willing to lie about? I will never purchase a vehicle from this dealership and I will make sure to tell everybody I know to stay far, far away. I plan on finding a dealer that won't lie to my face and actually wants my business. I suggest everybody else does the same.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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First time buyer!

Amar was really helpful with first time car buying. Definitely stood out to my wife and I. If there’s anyone who needs to buy a car or talk numbers he’s the guy to go to most definitely! Great experience and great service! Contact him he’s in Cutter Auto located in Pearl City Hawaii 808-564-9640.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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2013 Jeep Wrangler

Sales representative was straightforward and to the point. Short, easy and clear. We went in with a clear idea of our purchase, and left with what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Corpsman

All I have to say is Gregory Smith is the BEST! He really helped fine my car and made the process for me really easy I an amazing experience buy my car thank you very much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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RUBICON JEEP

Amar Short made this transition less painful. He's very friendly and at the same time he's very honest and to the point. I highly recommend to see him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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AMAR was amazing

AMAR was amazing jumped through hoops to get me the deal I wanted. I will definitely recommend him to all my Soldiers getting here with no car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SO PROFESSIONAL, GREG IS YOUR BEST BET ��

IF YOU WANT A SALES PERSON WITH PATIENCE & TAKES PRIDE IN HIS CUSTOMERS. GREG SMITH IS YOUR GUY. I PROMISE YOU THAT ������������ BEYOND SATISFIED 10 STARS IF WE COULD. MAHALO GREG FOR BEING A BLESSING...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Samaria Jones was an amazing help to find out first Jeep! The customer service was amazing and we found the perfect Jeep for us . I highly recommend her to find your next car! Joey in the finance department also helped us out in finding us better deals . Thank you guys!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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