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Carr Chevrolet

(1,172 reviews)
Visit Carr Chevrolet
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–4:00pm
Sunday 10:00am–8:00pm Closed
2022 state dealer award
View 8 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

Reviews

(1,172 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carr Chevrolet from DealerRater.

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BEST CAR SHOPPING EXPERIENCE!

Everyone I worked with was amazing! Jaime Larios, my Sales Consultant, took the time to explain (and re-explain) the many features of my new Cruze. He was very knowledgeable and took the time and patience to answer all of my questions. I called him on his day off to ask a question and before the call ended, he checked in to see how things were going with the new car and stressed that he was available to help with any questions or concerns. Gene Panter, the General Manager, made the impossible a reality and took what started out as the worst day EVER (my previous car died very suddenly), into one of the BEST! I can't thank them enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience buying a new car.

Awesome service, no pressure and great information given. Will definitely come back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Torben, Thank you so much for the opportunity to serve you. We know that you have plenty of choices when it comes to where you choose to do business. We are very happy that you are pleased and look forward to seeing you again. Scott C Carr Chevrolet

professional service dept

Came in to have an axle seal replaced. They let me know that I had a leaking transmission line as well, which I had them replace. I appreciate that they let me know about a potential problem. I like this dealership. Their back shop is spotless and the service advisors are highly professional. They let me know how long the repairs would take and offered their shuttle to take me home and pick me up afterwards. Excellent coffee in their waiting area too! I have been going here for a number of years and they have always treated me like a valued customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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No surprises oil change and safety checks

I brought my Chevy Captiva in for the Fall/Winter special and waited for the work to be done. The waiting room chairs were so comfortable, I took a nap, and before long my service advisor was sayng " I hate to wake him up!", But he did, to tell me that my vehicle was ready to go. I knew I needed new windshield wipers, which was part of the service checkpoints, and they were replaced. I was and out in just over two hours, which,included an oil change and safety checks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Carr is the best!

I always have great service at Carr Chevrolet. My recent experience was no different. My Equinox developed a small leak in the transmission and I brought it in to be looked at. I thought it was an oil leak, but it turned out to be a bit more serious. A day later, once the parts were made available, I was back on the road with no more worries. I was fully informed throughout the process. This is our 2nd vehicle purchased from Carr, and we will definitely be buying or leasing from them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2015 Silverado Towing Mirror installation

Once the parts were finally available the actual service and installation went very well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome customer service

Deborah plantenberg went above and beyond in my opinion. She made the whole car buying experience fun. The whole car buying experience was awesome. She even went above and beyond and made not only my son happy by letting him sit in one of the corvettes but welcomed my dog She is just plain awesome

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Routine Maintenance

The service department was doing a normal lube, oil, and filter job on our car. They also checked on the defrost since it wasn't working correctly on the driver's side. It works great now!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good deals and great service

Sales person and manager worked hard on getting the right deal for me. It was the exact car that I've wanted for some time too. Friendly staff all the way around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Customer

Great customer service, clean facility and friendly greeting. Excellent job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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