Reviews
BEST CAR SHOPPING EXPERIENCE!
Everyone I worked with was amazing! Jaime Larios, my Sales Consultant, took the time to explain (and re-explain) the many features of my new Cruze. He was very knowledgeable and took the time and patience to answer all of my questions. I called him on his day off to ask a question and before the call ended, he checked in to see how things were going with the new car and stressed that he was available to help with any questions or concerns. Gene Panter, the General Manager, made the impossible a reality and took what started out as the worst day EVER (my previous car died very suddenly), into one of the BEST! I can't thank them enough!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience buying a new car.
Awesome service, no pressure and great information given. Will definitely come back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Torben, Thank you so much for the opportunity to serve you. We know that you have plenty of choices when it comes to where you choose to do business. We are very happy that you are pleased and look forward to seeing you again. Scott C Carr Chevrolet
professional service dept
Came in to have an axle seal replaced. They let me know that I had a leaking transmission line as well, which I had them replace. I appreciate that they let me know about a potential problem. I like this dealership. Their back shop is spotless and the service advisors are highly professional. They let me know how long the repairs would take and offered their shuttle to take me home and pick me up afterwards. Excellent coffee in their waiting area too! I have been going here for a number of years and they have always treated me like a valued customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
No surprises oil change and safety checks
I brought my Chevy Captiva in for the Fall/Winter special and waited for the work to be done. The waiting room chairs were so comfortable, I took a nap, and before long my service advisor was sayng " I hate to wake him up!", But he did, to tell me that my vehicle was ready to go. I knew I needed new windshield wipers, which was part of the service checkpoints, and they were replaced. I was and out in just over two hours, which,included an oil change and safety checks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carr is the best!
I always have great service at Carr Chevrolet. My recent experience was no different. My Equinox developed a small leak in the transmission and I brought it in to be looked at. I thought it was an oil leak, but it turned out to be a bit more serious. A day later, once the parts were made available, I was back on the road with no more worries. I was fully informed throughout the process. This is our 2nd vehicle purchased from Carr, and we will definitely be buying or leasing from them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2015 Silverado Towing Mirror installation
Once the parts were finally available the actual service and installation went very well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Awesome customer service
Deborah plantenberg went above and beyond in my opinion. She made the whole car buying experience fun. The whole car buying experience was awesome. She even went above and beyond and made not only my son happy by letting him sit in one of the corvettes but welcomed my dog She is just plain awesome
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine Maintenance
The service department was doing a normal lube, oil, and filter job on our car. They also checked on the defrost since it wasn't working correctly on the driver's side. It works great now!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good deals and great service
Sales person and manager worked hard on getting the right deal for me. It was the exact car that I've wanted for some time too. Friendly staff all the way around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Customer
Great customer service, clean facility and friendly greeting. Excellent job!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase