Reviews
RICK TOTTEN IS A SMOOTH TALKER DO NOT FALL FOR IT LIKE ME
Rick over here at Carr told me that the car I was buying had just been detailed even though there was ash from a cigarette in it. This should have been where I got in my car and left stopping them at their first lie. How do I know they lied you may ask? I found a rental agreement in the car with all the customers info on it including license address. It is no surprise that these people are more worried about a paycheck than return customers as they say. He also lied to me about the deal saying that it does not matter if I wait for my credit score to go up or not I am still going ot have high interest. It seemed like he had a good story for everything I said and he has all kinds of stories of his own. He told me he works alone but had just a hired a guy to help him. After the very rude finance company called with their "welcome call" Rick suddenly had Linda calling me to make sure I took the call Who the heck is Linda? Hope Linda and Rick get no more sales.I wish I had waited another month and not gone ahead with this deal. Please do not see Rick Totten for any kind of financing even if you are in bankruptcy and desperate. That is when they stick their claws in and really sock it to you. Believe me I know Carr Chevy did the same thing to me in 2005 I should've known better but that Rick is a smooth talker do not fall for it like I did. Good luck to you and shame on CARR!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent Customer Service
Jamie Roark didn't try to oversell me items that I thought were needed on my Chevy Traverse....they could wait a bit longer. I appreciated the honesty! My extended warranty had unknowingly run out (glitch on your end) and Jamie made sure I was treated fairly with some unexpected costs. He's been servicing my vehicles for over 5 years now and he's a real asset to your company. I won't deal with anybody else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eddie
Leo was a pleasure to work with and I would highly recommend him to any person looking to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service
I was very pleased with the service department, my vehicle was repaired in a timely manner. Appreciate the great friendly staff, the mechanic went into detail explaining my needed repairs. I was very pleased to see the issues before hand not after the fact. I felt more confident about the quality and integrity Carr has to offer to their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Helpful and Friendly
The staff was helpful and friendly while purchasing my first car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Best dealership,and service department I've experienced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Carr review
Oil change and tire rotation. Greeted fairly promptly and my vehicle was ready when they promised (45min). Waiting area was nice and everybody was friendly.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great sales people and customer service
The lady who helped us through the whole process was fantastic. She was very informative and really made it a great experience!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carr Chevrolet is Amazing!
They always go above and beyond expectations. I would not work with any other dealership in Oregon. I love my Tahoe and the service department rocks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service and clean faciliity.
the routine lube, oil filter and tire rotation was completed in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase

 
         
           
           
       
           
           
          