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Gresham Toyota

(1,728 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(1,728 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gresham Toyota from DealerRater.

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Service adviser Josh Mooney was very knowledgeable of

Service adviser Josh Mooney was very knowledgeable of advice me the maintenance requirements for my Toyota Camry. He keep me informed regarding the time when the car will be done and unexpected needs(like filters replacement) Over all I had an exception customer service at my visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Josh provided exceptional service during your visit to Gresham Toyota! Keeping you informed and ensuring all maintenance needs are met is our priority. Thanks for choosing us, and we look forward to serving you again!

The Gresham Toyota dealer is great service that reason I

The Gresham Toyota dealer is great service that reason I return for them to take care my Toyota Highlander. However, if the cost of service is lower that makes customer more happiness.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Gresham Toyota to take care of your Highlander! We appreciate your feedback and will certainly consider it as we strive to enhance our services. Safe travels until next time!

Service was great, the time Iwas told it would take was

Service was great, the time Iwas told it would take was accurate. The coupon that was sent to me before the oil change was my motivation to go to Gresham Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that the service met your expectations and that our coupon brought you into Gresham Toyota! Thank you for choosing us, and we look forward to serving you again in the future.

Good visit Just a oil change but quality inspection

Good visit Just a oil change but quality inspection Respect Excellent staff Respectful of my budget

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your visit for an oil change at Gresham Toyota was a positive one! Our team takes pride in providing quality service while respecting our customers' budgets. Thanks for the kind words and support!

Excellent service!

Excellent service! I felt confident that everything had been completed at my service appointment. I’ll continue to go to Gresham Toyota for all my services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that your service appointment went smoothly at Gresham Toyota. We look forward to seeing you again for future services!

I've always had a pleasant experience at Gresham Toyota

I've always had a pleasant experience at Gresham Toyota when bringing my vehicle in for service. Appointment options are plentiful. I even arrived early and they were still happy to greet me. Randy was helpful as my service advisor. I rather like the text messages informing me of the status of my car and to even receive video clips of work being done was a nice surprise. I was in and out in no time. I'm sorry I don't recall the name of the tech working on my car but he was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your service visits at Gresham Toyota have been consistently pleasant, Karen! It's great to know Randy and the team provided helpful updates, including those handy video clips. We appreciate your feedback and look forward to seeing you again soon!

I always have a great experience at Gresham Toyota.

I always have a great experience at Gresham Toyota. The staff are friendly and helpful - and never try to upsell me services I don’t need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that you consistently have a great experience with our team at Gresham Toyota. Thank you for your kind words and trust in us!

I have had good service there, however this time I had

I have had good service there, however this time I had coupons for oil change and cabin filter however I had to remind them of the coupons, but still only got the oil change coupon price but not the cabin filter which should have been 24.94

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and apologize for the oversight with your coupon. We aim to ensure all discounts are applied correctly and would be happy to look into this for you. Please get in touch with me with your full name and phone number at the email address below. Also, when you contact me, please list the name "rclark178" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

They are reliable honest and operate with integrity.

They are reliable honest and operate with integrity. I recommend this dealership to any one wants to service their vehicle. Shout out to Dan Kim!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for recommending Gresham Toyota! We're delighted to hear that Dan Kim and our team provided reliable and honest service. We appreciate your support!

Dan did a great job getting my 4-Runner serviced and

Dan did a great job getting my 4-Runner serviced and keeping me updated on what needed to be done. It was great working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, Tom! We're glad to hear Dan provided excellent service during your visit at Gresham Toyota. We appreciate your feedback and look forward to serving you again!