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Gresham Toyota

(1,683 reviews)
2015 consumer dealer award
View 1 awards
2015 consumer dealer award

Reviews

(1,683 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gresham Toyota from DealerRater.

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I really appreciate Dan taking care of my car when I

I really appreciate Dan taking care of my car when I bring it in for service. He is very professional and knowledgeable about my car and makes sure I get any price specials available to keep my RAV4 service affordable as I am living on a fixed income. I really appreciate Dan and Gresham Toyota and their service and high integrity. For that reason I have been a customer for over 39 years!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for being a loyal customer of Gresham Toyota for over 39 years! We're delighted to hear that Dan's professionalism and knowledge have made your service experiences positive. We appreciate your trust in us and look forward to continuing to serve you!

Took Camry in for first oil change.

Took Camry in for first oil change. Bought car in January. It is now April. When purchased it was good to go. At this service, said needs work. Shocks and cvc boots.. Ths should have been done before purchase. I’m disappointed that this was left undone. I would have paid for the repair before buying if I had known. Now we have to make appointment and waste a day without the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us. We apologize for any inconvenience caused and understand how frustrating it can be to discover additional repairs are needed after purchase. At Gresham Toyota, we strive to ensure our vehicles meet high standards before they leave the lot, so we'll certainly look into this matter further. Please feel free to reach out if there's anything more we can do to assist!

Brandon was great to work with, Very knowledgeable and

Brandon was great to work with, Very knowledgeable and polite young man. I was very happy with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brandon provided knowledgeable and polite service at Gresham Toyota. Thank you for sharing your positive experience with us!

It was an efficient, no stress, great experience.

It was an efficient, no stress, great experience. Would definitely recommend buying cars from the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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We had a great experience with Gresham Toyota and Vitaliy

We had a great experience with Gresham Toyota and Vitaliy was awesome to work with! We had been looking for a Toyota Sienna for several months when the right vehicle came up at Gresham Toyota. We are located 5 hours away and Vitaliy was incredibly helpful with sending us detailed videos and information on the vehicle so we could confirm it was what we were looking for and then he made sure the vehicle was in perfect condition when we picked it up. Financing process was also very easy. Vitaliy really goes above and beyond to take care of his customers. Highly recommend Vitaliy and Gresham Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brandon was great and more than professional, kind, and

Brandon was great and more than professional, kind, and patient!! Thank you Brandon! See you next time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brandon provided such a professional and patient experience at Gresham Toyota! Thank you for the kind words, and we look forward to seeing you again next time.

Brandon was so helpful when I had recent service done of

Brandon was so helpful when I had recent service done of my Toyota. Brandon was kind, knowledgeable and had great communication skills. Services on this particular day took longer than expected, but he handled it will great patience, empathy, and understanding. Thank you Brandon at Gresham Toyota..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Brandon provided such excellent service during your recent visit to Gresham Toyota. It's great knowing he was patient and communicative, even when things took longer than expected. Thank you for sharing this feedback!

I worked with Atticus at Gresham Toyota since October to

I worked with Atticus at Gresham Toyota since October to get my red with gray interior Prius. He kept in touch during that time and always answered my questions. It was worth the wait as I picked up my red 2025 Prius XLE yesterday. I loved working with Atticus as he always explained every step and made this new car buying so easy for me. I look forward to continue working with him and the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service was quick and service advisor Dan was very

Service was quick and service advisor Dan was very informative without being pushy at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Jason, thank you for leaving Gresham Toyota a five-star review! We are happy to hear that Dan was informative and delivered efficient service.

Josh and Ryan were very helpful in finding the right

Josh and Ryan were very helpful in finding the right price for my new key fob.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 star review, Ruth. We are happy to hear that Josh and Ryan were helpful at Gresham Toyota. Safe travels!