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Dick Hannah Acura of Portland

(286 reviews)

Reviews

(286 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Incredible Service

I worked with Scott Wildman and he was one of the friendliest sales managers I’ve ever worked with. No pressure at all and worked with me to get me the best deal possible. I highly recommend this dealership. Everyone here is easy going no pressure type people. If you loathe going to a dealer like I do then come here. I work graveyard shift so texting is the best way to communicate. They were perfectly fine with this form of communication. I could not be happier with this experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Purchase 2017 Acura MDX

Austin L spent a lot of time with us and endured 4 test drives. He was new on the job but did excellent work. He got answers for questions he didn’t know. Not any pressure, just trying to help. Sales negotiation went very well and he handled it well

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AOP rocks!

Just got my 2018 TLX from Acura of Portland, and couldn’t be happier! Brad, Nick, and Sandy made turning in my 2015 TLX and getting into the 2018 a breeze. Everyone is willing to help, they have an awesome team at Acura of Portland!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Drove from Seattle to purchase a Tundra

I found the truck on Craigslist and it snowed just when I wanted to drive to Portland to see it. Sales people were great to work with and got me quickly back on the road before it started snowing again. Great communication with Bernard Tan during the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience ... No pressure sales

TJ was great to work with. Totally lol ow pressure sales. Great percs with buying at Dick Hannah ... For example ... Car washes for life!! So happy with my Audi!! Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sunshine & Smiles with my new Jeep

Tony Lockett, What a wonderful stress free experience I had buying my new Jeep Renegade. You are friendly and personable, helping me to make the right decision and what a great deal I received because of you. I will definitely send my friends your way to purchase there next vehicle. Thank you so much, Smiles to you , Cheryl

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best car buying experience ever!

Sandy Silva made this buying experience top notch! I got exactly what I wanted and a fantastic deal on my new Acura RDX I love it! Thank you to the Finance Dept too you’re all awesome I’ll be sure and tell my family and friends where to buy their cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service, low pressure and informative!

The process of picking out our new car was easy and stress-free. Jose was very helpful in sharing what all of our options were. Once we decided what we wanted the process was very easy and they were extremely accommodating and personable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Owner

Went in for a new car excellent customer service from the sales guy Bernard Tan!!!left with Acura MDX!!!!very pleasant and helpful answered all the questions we had!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying a vehicle was so easy, stress free, and respectful.

James Binder was my sales representative. He treated us with extreme respect and no pressure. Very knowledgeable person. Fair price for both the new MDX and my trade in. James took us through the process with ease, made sure that my vehicle "add-on" options were taken care of and installed, introduced us to Tirzah, (who made the paperwork a breeze), then got us in our new vehicle after explaining all its operations and functions. We were shown great respect by all involved and the whole process was effortless. I've never had a better "car buying" experience. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.