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Dick Hannah Acura of Portland

(288 reviews)

Reviews

(288 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Awesome experience. Super nice friendly people

I would t hesitate to come again for future car purchases. Scott and team are very friendly and kind. Made the experience an awesome one and no pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and knowledgeable

Scott our salesman was very knowledgeable. He answered all our questions. We knew what we wanted and he didn't try to steer us into other car. He made it quick and easy. Finance with Khoa was very fast. Would highly recommend to go to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome

This will be the 4th car I have bought from Dick Hannah/ Acura. Obviously they are treating and doing something good for their customers. Yes I’ve had good and bad deals throughout many years of car buying. However this dealership has gone above and beyond to help me accomplish good financing and receive the car I desire. After a serious car accident in my Acura TLX I have realized I’m thankful first to God but also a very safe well designed safety Acura. I will NEVER buy anything but ACURA?????? Go get one folks best car you will ever own!!!! Thanks again Dick Hannah Acura!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Buying Experience

I’ve been driving a used car for many years with high mileage and felt it was time to venture into a new car. I looked around and having had knowledge of Dick Hannah’s reputation, I went for an online option of buying. Within minutes I had several responses and an email from TJ. He worked diligently with his team to get me financing for a comfortable, yet affordable car with a not so high credit score. As a single woman I had no additional income. I went in to sign paperwork with Scott who helped ease my anxiety and was thorough in the entire signing process. He then turned me over to the finance gentleman who was just as great as the other two guys. My over all experience was great. Never did I feel pressured or made to feel I wasn’t as important as someone with A+ credit. These guys are professional and kind. I will definitely be back in the future to upgrade. I am a valued customer to them and it really showed. Thanks guys for making my first ever by myself car buying experience such a pleasant one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service

Austin and Nick were excellent at working to put together a deal that was right for us. Austin eagerly allowed us to give the vehicle we wanted a good test drive. And he had all the answers on specs. We could not have asked for a better sales experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Pain free

My wife found the car online. From there it was just a matter of meeting up. Scott Wildman took good care of us and it all took about an hour and a half.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A positive experience

Was well informed about the car I was looking at. Had the model, trim, and color I was looking for. Very helpful understanding all of the additional features as my current car was a 2011. Employees had good sense of humor with enjoyable small talk.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

excellent service

Excellent service! Quick professional and no hassle! Everyone was very kind ! Thanks everyone for the great experience . I would absolutely recommend you guys to family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent customer service for leasing or purchasing

My Acura expert, James Binder, once again gets a perfect 10+ for making my lease to my new TLX a comfortable and satisfying experience. Between my Dick Hannah Honda expert, Mike Melnick and James working for me I was able to upgrade to a very comfortable quality vehicle and keep my payments affordable. I feel safe, both on the road and with Dick Hannah Acura of Portland. I am happy to be a Loyalty customer 😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Deals done EZ

Came in for service on my older car, that ultimately needed more work/time. Anthony Scigluano helped me get to another appointment nearby, in one of the new cars. While I was gone, he checked $$ for me, and we talked trades when I returned, He helped me find the perfect car, perfect financing, and ready to drive home, in short order! Helped me transfer my personal effects. Couldn’t ask for better service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.