Reviews
Kendall Toyota of Eugene
Kendall Toyota was provided me with outstanding service. I was not sure of the leasing procedures and they were extremely helpful. I would rate them the best car company I had ever dealt with in my 82 years!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hey Marilyn, we are happy to hear about your experience with us! Your review came through as a 1-star out of 5, so our General Manager, David, will be reaching out to you shortly to discuss your experience and help adjust your review if needed. Thank you and we look forward to speaking with you.
I just got my used truck from Kendall, Jonathan was...
I just got my used truck from Kendall, Jonathan was amazing, responsive and made the process so smooth and easy. simply the best in town.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to let us know how we did. We hope you have a great day!
2021 4Runner
Had a great experience buying a 4Runner from Kendall and Will Baas. Honest and straight forward with entire deal handled via online and on phone. Price and trade very fair. I highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy to hear that you got exactly what you wanted out of your car-buying experience with us.
Refused to sell out of state client
I am an out of state buyer from Ohio that recently contacted Kendall about a 4 Runner they have posted on cars.com. Their sales rep was courteous over the phone and answered my questions about the vehicle. I mentioned I did my research on cost for vehicle transportation from Eugene to Columbus as I received multiple bids from transportation companies and I was willing to foot the bill. He went to check with his manager for a bottom line number, with the end result being “they don’t sell out of state due to issues they’ve had in the past.” Great business model (tongue in cheek) for an official Toyota dealer. Their manager clearly needs to expand his/her vision in sales.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello John, our General Manager, David, would like to speak with you more regarding your sales experience with us. Please give him a call directly at (541) 335-4704 at your earliest convenience. Thank you and we look forward to your call.
I had a scheduled appointment today to bring my 2018...
I had a scheduled appointment today to bring my 2018 Toyota truck in for a recall item replacement. The appointment was originally set up by Service Consultant Justin Bowser on November 18th. A follow up email confirmation was sent which was much appreciated. He met me at the service center this morning at 9 am and the attitude, service and attention I received was fantastic!! He called to advise me of the completed service and to my complete surprise, it was done well before I ever expected. He was professional and courteous in his interaction with me and I was extremely pleased with him and my Kendall experience. He is a great representative for your company. Thank you Justin and Kendall Toyota!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
Awesome experience
I went in to view a 2008 Saturn Vie XR with 64,000 miles. Anthony was great it setting everything up and completing the transaction. Hey made buying this pearl a pleasurable experienc.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We couldn?t be happier that Anthony provided you with a great car buying experience.
Super Service: We are on the road getting a bulb replaced...
Super Service: We are on the road getting a bulb replaced when the oil cap was found to be missing! They cleaned as much of the mess as possible. Not having a cap in stock, they sent a guy across town to get a cap and didn’t pad the bill! We are on the road again with only an hour’s delay. That’s service! Louis
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience!
John White and Cameron great sales team! Got a good deal...
John White and Cameron great sales team! Got a good deal on a new Camry! Will recommend Kendall Toyota to my friends and Lyft drivers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the recommendation, and have an amazing day!
We agreed to all of our term ahead of time. Online...
We agreed to all of our term ahead of time. Online shopping was a breeze. Cruz was a great sales person and very patient with our test driving requests.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We couldn’t be happier that Cruze provided you with a great online car buying experience.
Online Shopping was a breeze
We agreed to all of our term ahead of time. Online shopping was a breeze. Cruz was a great sales person and very patient with our test driving requests.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We couldn?t be happier that Cruze provided you with a great online car buying experience.