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Lithia Toyota of Springfield

(1,960 reviews)
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(1,960 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Toyota of Springfield from DealerRater.

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Quick, efficient, and best of all friendly!

I've never waited longer than 45 minutes on even the busiest of days. Today we were in and out in roughly 15. Love coming here :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

New corolla

They had a great car at a great price. It was an easy sale and was not a lot of fussing around about price was simple

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent Service

I was extremely satisfied with my car buying experience today. I was in a rush to get to work ASAP, and both Keith and Harold made it happen in no time flat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Used side of lithia toyota...

I have bought a few vehicles and had great experience. However those were new vehicles. Went to buy a used vehicle and had the worst experience to date and I have bought private party. The car was still extremely dirty... the process seemed just rushed overall with little care towards the deal being made. Needless to say, the only visits I will be making are for the oil changes. Last purchase there for sure.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Josh, We are sorry you were disappointed with our dealership's sales department but we welcome your feedback. We want to regain your trust so please contact me and I will work with you personally to ensure your satisfaction. We look forward to speaking with you soon and detail your car at no charge. Thank You Mario Aguirre

BEST CUSTOMER SERVICE EVER!!!!

The people here were absolutely fantastic and so helpful!!!! Was going in to help my dad get a truck, and I ended up getting one too!!!! Prices were so reasonable!!! Definitely recommending these guys to all my friends and family!!! Thank y'all sooo much!!!! Ron especially!!! Thank you!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Keith Moreck best salesman ever!

My experience at Litha Springfield was incredible. Keith got me exactly what I wanted. I highly recommend him and his dealership. Mark Paneless Window Cleaning

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Overall best car buying experience!!

Very simple and easy process! Walked away with a great deal and very happy with everything. Thanks Keith, Eric and Jake. My favorite car buying experience. 😀

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was amazing

Everyone was very nice and very helpful to find the vehicle I was wanting and I tell everyone that is looking for a new vehicle to go there

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Superb and Absolutely Wonderful

This dealership has been our source of vehicles in the past. We will always utilize this source of purchases because of the knowledge of the employees both in sales and in other departments. When I ask a question they have product knowledge. They also know why their products are preferable to their competitors. The politeness and concern for me and my wife is wonderful. It's nice to deal with nice salespersons . They take the time to ask what our needs and wants are and then they politely make recommendations. After the sale they take all the necessary time to make sure we know how all the bells and whistles work. Also days after, we are still welcome to return for refresher answers if we forget something. We have recommended friends in the past that have resulted in successful purchases as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lovely customer service

When I arrived everyone was extremely welcoming and very helpful with what I was searching for. They helped me with exactly what I wanted and what I could afford. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.