Reviews
Completely wonderful
I have had service here many times. Wait times are usually very quick. Service is always outstanding! I will continue to go here for all my Honda needs. I cant say enough good things about theirs personal service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service Great
Service center friendly, knowledgeable and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent
Service’s were great , a little high in price was, told I was approved for your new in house financing and when we process it on line it tol me I was approved than when I offered to put 500.00 cash it refused me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant conversation about the car and information.
My sales person (Alyssa Estep) was courteous, well informed and helped me to get my belongings from my old car as well as showing me how to adjust the phone system.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
car service
It was raining outside and when the work was finished, the worker parked the car right outside the door so I didn't even get wet. Such good customer service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchase of 2016 Honda CR-V
Mark was helpful, informative and aware of what we wanted. He knew how to explain high tech- features to a confirmed luddite. We could not have bought our car from a more thoughtful sales specialist.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Timely and thorough
I am so glad I bought the lifetime oil change and am impressed with the job Lithia Honda does. I was greeted as soon as I arrived and my car was serviced in less than 40 minutes. Great job, Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Medford Honda
Had some problems with other dealers! Medford Honda junked right in and helped me get what I wanted from the very first phone call. Was able to do everything over the phone and they even brought me my car over to me from Medford before I got out of work that day! Great service and very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome...
I would recommend this dealership by far. Great customer service, friendly, knowledgeable on their cars. I would go to Mark Jacobs to buy a car, truck, SUV.. He knows his products. Most of all he is awesome.. Great customer service at service dept. I recommend josh saltmarsh. Finance dept, request Marci corona.. She made the paperwork like a breeze..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrific service
Many Thanks to Mark Thalman for a great experience buying a new CRV. I appreciate the careful, detailed instructions! Marcy was very helpful as well. Terrific service!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase