Reviews
You Can Expect Good Service
I have found Medford Lythia Honda employees to always be friendly and helpful, and not to try to sell me something I don't need.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lithia Honda of Medford
Amazing costumer service they took my trade, gave me an anazing deal on my 2018 Accord if I could leave more stars I would. Very friendly, professional business 10/10 recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As usual, exceptional service
As always, Josh took my little Fit in his good hands and made it (and me) happy. Routine maintenenace taken car of well and quickly, and Josh also gave me some wise words when I asked him about other car issues.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Looking for an Odyssey
It was an Odyssey to find such nice salesmen. Thank You Lithia. PS which you would have found our jumpseat cushion for the fifth seat.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Good people and great truck. One suggestion...
Everyone at the dealership was good. I got a good deal and did not feel pressure. They took care of the after-sale details well. I would recommend to anyone looking at Honda to examine the owner's manual before buying. I am hugely disappointed and might have had 2nd thoughts. I can't figure out how to do several things--things which should be in the book but are not. The new Owner's Manual is very short, without worthless photos and images. Worse yet it just does not go into detail. AND they recommendation is to check You Tube, which I never do and won't do. I wear hearing aids and usually can't follow such videos, and in any case I want a resource that I can pick up, check the index, read about what's what--often while I am in the truck. The owner's manual and instructions get an F grade--worst I have seen. The dealership, great--an "A" grade. The truck might get a good grade too, but since a few things are not explained, I am not sure. I will give one last example: the Truck has side cameras. But at night the turn signal hits the camera so I can't see a thing. But I have also checked the index for 5-6 other things and none are listed. Obvious things that are in every other Owner's Manual. Disappointing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
quick, professional service and recommendations
as per usual, the oil change service was quick, professional and included recommended maintenance
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Accord Hybrid Purchase
This is the second Accord I ordered from Lithia Honda. Dealer staff were even better with build & delivery progress updates this time. Paperwork was fairly painless as a number of documents had information already filled out. Features of the car were carefully and completely explained by the sales person. I was able to drive off with confidence once the purchase was complete.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New CR-V
Another fabulous experience at Lithia Honda! Nate, Joe and Brandon are an outstanding team!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad you went the extra mile
The cause of my flat was hard to find but you did it and while it took extra time, I am glad I could leave knowing that the Tire Issue was FIXED
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent car buying experience!
Very knowledgeable salespeople who were extremely helpful in explaining vehicle features and options. Very easy car buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase