Reviews
Service with a smile always!
Having the car serviced there is so easy, taken as they arrive is sure the way to go. We have always been happy with the service here, and the friendly help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Matthew Snipes | Service Manager
Great dealership
I was very impressed with my sales person Rafael, he listened to what I wanted in a vehicle. He was curious and had no problem getting whatever was needed for whatever car I wanted to look at or test drive. He was also a fountain of information. What I liked most was he didn't try and push any vehicles at me that I didn't want.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Christopher Walker | General Manager
Enjoyable buying experience
No pressure, very friendly and personable staff. Very easy process and stress free. Was very easy to get along with all staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Anthony Rose | General Sales Manager
Great service, top notch
The whole Lithia crew who made you feel at ease. They all made my pickup buying experience special to me because they didn't pressure me. If a person wants to buy or browse for a vehicle go to Luthia Dodge, their professional and know how to treat you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Christopher Walker | General Manager
Debbie buckner
Salesman Randy was great knew everything about the pick up we bought very friendly and respectful. Called next day to follow up we are very happy with purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Anthony Rose | General Sales Manager
Customer Service Worth Traveling For
There was no pressure to make a decision. The salesman (Bailey) was very accommodating, knowledgeable and genuinely friendly. Thanks to quality customer service, the 300 mile round trip was well worth the effort!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Matthew Snipes | Service Manager
Definitely worth checking out what they have.
I never thought I'd ever own a newer truck. Really happy that you guys made it happen. Bailey put up with me all day and got the sale. I am glad he was able to swing the truck. I know if I'd grabbed up an SUV I'd have regretted every minute of it.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, Anthony Rose | General Sales Manager
Stranded 1300 miles from home
Jeremy was awesome. Being 1300 miles from home. We didn't feel pressured at any time. They worked with us to help us find a vehicle that fit our needs. FM Ed made sure it all went smooth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Anthony Rose | General Sales Manager
Great service
First come first serve but need to let customers know there is an increase on the DEF prices before topping off the tank at double the else where price
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Matthew Snipes | Service Manager
Excellent service
John was very knowledgeable about what the problem was and helpful with trying to solve my problem. He was very courteous and understanding. Overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Matthew Snipes | Service Manager