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Way Scarff Ford in Auburn

(879 reviews)
Visit Way Scarff Ford in Auburn
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm Closed
Sunday 10:00am–6:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award

Reviews

(879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Way Scarff Ford in Auburn from DealerRater.

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Had an excellent experience at Way Scarff Ford, i've

Had an excellent experience at Way Scarff Ford, i've bought multiple cars from here and highly recommend it, David the salesman, was very helpful, he helped me find exactly what I was looking for and at a great price. Thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Highly recommend David, the salesman that helped me

Highly recommend David, the salesman that helped me through the process of getting a car for my daughter, I had a budget in mind and he guided me through the whole process, and found the perfect car that fit my needs, will definitely be coming back , Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I talked to Robert Costales over the phone.

I talked to Robert Costales over the phone. Then I decided, he is the person I want to work with. I came in test drove and bought my beautiful loaded Escape Titanium from him. Great experience and I highly recommend him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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3 generations of my family have bought vehicles from

3 generations of my family have bought vehicles from Robert Costales. We always go back to him, as we know he will take great care and concern for us and our vehicle needs. We love our Subaru Forester. Make sure you go see him, you won't regret it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Came in looking for a used vehicle for my daughter, David

Came in looking for a used vehicle for my daughter, David the salesman was able to find a perfect car that fit my budget, from start to finish the process was smooth, there was no pressure at all, it was incredible, I have bought cars here before and i will continue doing it!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Robert Costales told me the 2020 Chevrolet 2500 I was

Robert Costales told me the 2020 Chevrolet 2500 I was coming in to look at was nice. After driving it home, I thought this is a very nice truck, in great condition and I love it. Thanks Robert

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jordan Scott was a huge delight to work with!

Jordan Scott was a huge delight to work with! He went out of the way to fight for the best price. He also helped me secure a low rate! Needless to say I'll always recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I’ve bought several vehicles from Way Scarff over the

I’ve bought several vehicles from Way Scarff over the years. This was another very good experience… like usual. Jordon was our sales rep this time and he was very good and helped us get everything set up on the vehicle before we left. Very good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Robert was very informative, easy to work with, honest

Robert was very informative, easy to work with, honest and forthcoming. He showed patience with our decision making.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Robert was very informative, easy to work with, honest

Robert was very informative, easy to work with, honest and forthcoming. He showed patience with our decision making.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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