Skip to main content
2021 state dealer award
View 7 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award

Reviews

(1,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Kirkland from DealerRater.

Want to share your experience with this dealership?

Write a review

Sent an inquiry in to dealership, Joe Smith was all over it

Joe Smith had great overall knowledge of the product and was laid back dealing with him . Other dealers did not get back to me in a timely manner and as a result lost a sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your high rating! We are pleased to hear that Joe was able to assist you in purchasing your new vehicle. We look forward to servicing you in the future!

Had a great business

At Honda Kirkland I had a such great business with Justin Lee, who proactively helped me understand the benefits of my new car and helped me throughout the negotiation process. Justin has a such contagious positive energy and keep contact with his clients to make sure they are all ok with the car. Thank you so much !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5 star review! We love being able to hear about these positive experiences and we look forward to seeing you again soon.

Great experience

Polo gave us the best car buying experience we ever had. The process was fast and easy, he really took the time to figure our needs and we love our new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Friendly and attentive

While here I was kept aware of the processes that we still had to go through and I felt my time wasn't wasted. Multiple salesmen were happy to make sure I was attended to as I was walked through my first lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Michael, thank you for allowing us to take care of you here at Honda of Kirkland. We appreciate your positive review and look forward to seeing you again at your next service.

Excellent service

Justin Lee was very personable and took time to get to know me over my many visits. He went over and above to make sure that i was happy with my new Honda Insight.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Katie, we are thrilled to hear of your positive experience with us here at Honda of Kirkland and we look forward to the next. Enjoy your new Insight!

Great service and deal

Buy was smooth, no aggressive nor pressuring. It also helped that I had done some research before so I could negotiate a deal. Got a great deal since they were willing to negotiate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review. We are happy to hear that we could make your car purchase a smooth and easy process. We look forward to servicing you at your next visit!

New Accord

This is the second vehicle I've purchased from Honda of Kirkland. The staff is friendly, knowledgeable, and make the car buying experience very easy and stress free. I would recommend HOK to anyone looking to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Scott, thank you for sharing your positive experience with our dealership! We take pride in having return customers like you and look forward to serving you again in the future years. Enjoy your new Accord!

Quick in, quick out

Was out of dealership in just couple hours driving back new Honda Civic EX. The sales person helped at every stage and entire process went smoother than I expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your rating! We hope to see you back soon. Enjoy your new Civic!

Great experience!

We went to Honda of Kirkland with a specific vehicle in mind. We were very fortunate to run into salesperson Joseph Murphy. He was extremely helpful; he immediately located the car and brought it to a convenient location near the showroom for us to look at. Joseph worked up the sales price and it was very reasonable. He and the dealership gave us some other cost breaks and an extension of the warranty. While there we were introduced to others (Jay, Justin in Finance, Justin in Sales) who were all very friendly. We made the deal and in just a few days we were able to pick up the car. It was a really nice touch that the dealership has a dedicated weather-protected set of bays just for the delivery. Joseph spent a great deal of time with us to show us the car's operation, and went out of his way to work on connecting our phone to the car. Altogether a great experience. And we love the HR-V!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We love seeing these reviews! Your satisfaction is one of our top goals as a dealership and we are pleased to see that your expectations were met. Thank you for allowing us to be a part of your car purchasing experience.

Great Truck

The willingness to find the truck with the options was excellent. Chris Wallace work with long before I stepped on the Dealership property. That was great. The purchase process was "old school" haggling, which was disappointing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Eric, thank you for taking the time to leave us a review. We are happy to know that Chris was able to assist you in finding the truck you were looking for and we are sorry to hear that the process of doing so did not meet your expectations. We hope to give you a better experience with our dealership the next time around! See you at your next service!