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Lexus of Seattle

(602 reviews)
Visit Lexus of Seattle
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–5:00pm Closed
2024 state dealer award
View 6 awards
2024 state dealer award 2019 state dealer award 2017 state dealer award
2024 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award
New (866) 984-3817 (866) 984-3817
Used (877) 349-7309 (877) 349-7309
Service (888) 261-3793 (888) 261-3793

Reviews

(602 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Seattle from DealerRater.

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Chris Alder and the service technicians were all

Chris Alder and the service technicians were all courteous and professional throughout the entire service process. I take great satisfaction knowing my Lexus is being serviced by people who care.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Seattle! We are always more than happy to assist you if anything else comes up. Take care!

The experience felt like a bait and switch.

The experience felt like a bait and switch. The vehicle I had put the deposit on was not delivered with all the options that were on its original spec sheet. The options that were missing were supposed to be port/dealership installed but rather than having them already installed on the car at the time of delivery, the dealership wanted to sell them to me at 3X the original price. This has left a very bad taste and makes me question the integrity of this dealership and brand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
8 people out of 8 found this review helpful.

The staff have excellent customer service!

The staff have excellent customer service!! They are friendly and knowledgeable and answer all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Professional, friendly and easy to work with, are just

Professional, friendly and easy to work with, are just some of the reasons I drive over an hour to have my car serviced at Lexus of Lynnwood.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Seattle! We look forward to your next visit! Take care!

Outstanding service

Great dealership and purchase experience! Everyone was fantastic and helpful at this dealership. Christopher was warm and outstanding. I will do business with them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Sam, we're happy you found our staff to be so supportive during your experience here at Lexus of Seattle. We are always more than happy to assist you if anything else comes up. Take care!

Lexus of Seattle

From the moment we walked into the dealership, the experience was peaceful and welcoming. We actually bought a used trade-in from your dealership but were treated no differently than a customer buying a new car at full price. That treatment was refreshing and so very appreciated. I can?t say enough what a pleasure it was to work with Christopher Talamantez. His level of professionalism was also appreciated. We will be recommending your dealership to others and will gladly return for our next purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

From the moment we walked into the dealership, the

From the moment we walked into the dealership, the experience was peaceful and welcoming. We actually bought a used trade-in from your dealership but were treated no differently than a customer buying a new car at full price. That treatment was refreshing and so very appreciated. I can’t say enough what a pleasure it was to work with Christopher Talamantez. His level of professionalism was also appreciated. We will be recommending your dealership to others and will gladly return for our next purchase. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

Wow!

Wow! What a dealership, Jim was very professional, extremely helpful providing a clear explanation about the work that was required on my car. The service was quick, and the billing was transparent. I was provided a loaner car, because of that, I now have my eyes on my next Lexus. Thank you. Click to Copy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Seattle! We can't wait to see you again, have a great day.

Great people.

Great people. Great experience. Felt at home from the time we entered the building. 4th vehicle purchased from this location. Continue to meet or exceed our expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Chuck, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We appreciate everyone at Lexus of Seattle.

We appreciate everyone at Lexus of Seattle. Totally trust our car with Lexus of Seattle. We can't say enough how great they are. The service department was first class. Pleas give our appreciation to Leti Goldstein and the entire team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Seattle! We are always more than happy to assist you if anything else comes up. Take care!