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Dwayne Lane's Chrysler Dodge Jeep Ram

(643 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (425) 551-7934 (425) 551-7934
Used (425) 551-7980 (425) 551-7980
Service (425) 551-7661 (425) 551-7661

Reviews

(643 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thanks for the great pleasant service.

Thanks for the great pleasant service. Worked with Jesse Perez and he is great and highly recommend him. Super helpful and caring. Thanks Jesse.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Express service is outstanding.

Express service is outstanding. Jameson does a great job. He's personable, committed and always has a smile on his face.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service is performed as estimated and timely.

Service is performed as estimated and timely. Clean and quiet waiting room. Service review is explained well Friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Worked with Eric in Servuce and he was very professional

Worked with Eric in Servuce and he was very professional and very personable. I would recommend Eric.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

With a 2021 Ram 1500 truck I don’t trust just anyone

With a 2021 Ram 1500 truck I don’t trust just anyone working on it. Dwayne Lane has proven I can trust the work being done. Not only on my truck but my 2010 RAV4 also.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Competent, knowledgable and courteous service advisors.

Competent, knowledgable and courteous service advisors. Prompt and desired service work. Available free shuttle service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and helpful with the maintenance for my

Very friendly and helpful with the maintenance for my car. Will be back for more repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Work quality is professional and thorough.

Work quality is professional and thorough. Service writer covers all warranty issues and explains work completed. Is quite busy at times, so don't expect drive up service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly & helpful service, took 20 minutes in line to

Friendly & helpful service, took 20 minutes in line to start check in, price of repairs was higher than expected, staff was willing to work with me to prioritize repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did a good job with the oil change.

They did a good job with the oil change. I also bought my 2018 Jeep Renegade from them in January did an awesome job with that. However this time I didn't notice they were short-handed. They had one person doing the oil change and one person checking in and it was extremely busy. I hope they can hire more people or maybe it was just one of those days where people called in sick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.