Reviews
Key Fob Programming
Ordered over the phone. Received the item the next day and had it also programmed and key cut the same day. Quick and efficient just too pricey.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the feedback. We're glad to hear our team was able to process your order quickly. Delivering efficient and timely service is a top priority. We appreciate you taking the time to share this feedback, as it helps us continue improving our offerings and value for our customers. Please don't hesitate to reach out if there is anything else we can assist with in the future. We value your business and hope you'll consider us again despite the pricing concern.
Helpful Service Department and courteous employees.
Helpful Service Department and courteous employees. Will be back to get more services in the future!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We look forward to seeing you again and to continuing to exceed your expectations. Thank you again for taking the time to share this positive review.
Very nice staff, easy to talk to, area is clean and
Very nice staff, easy to talk to, area is clean and waiting time is not long
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
made my appointment brought my RAM 2500 in for a oil
made my appointment brought my RAM 2500 in for a oil change and some other work, and it was done in less time then estimated it would be done in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The work was done quickly, my service manager was
The work was done quickly, my service manager was professional and friendly; he estimated the time to do the work and he was spot on.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marvin
The courtesy staff and the service department were quick and efficient! They are always polite and friendly!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Oil Change review
The dealer did the oil change quickly as promised. They also advise on recommended service items.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They did a complete safety check of my vehicle.
They did a complete safety check of my vehicle. They were prompt, curtious, and polite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My Husband and I live in Bremerton, Wa.
My Husband and I live in Bremerton, Wa. We looked all through our area for a good used Dodge Ram truck and had no luck. We searched on the internet and found a great deal for a 2017 lightly used truck with 5720miles. The way we were treated was great such a fun and easy experience in buying. Kadin was our sales person at Dwayne Lane’s Dodge (Family owned) dealer he and the Manager Kyle, went above and beyond to help us. We took the Kingston Ferry over to Edmonds from there not far to the dealer. Drove home with our great truck. We highly recommend this dealer and the great experience to all…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service department has been successful at working
The service department has been successful at working with me on things like getting second key to oil changes
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair