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Dwayne Lane's Skagit Ford

(40 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–8:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–8:00pm 7:30am–5:30pm
Saturday 8:30am–8:00pm Closed
Sunday 10:00am–5:00pm Closed

Reviews

(40 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2023 Nissan Frontier Purchase

This was the best car buying experience I have ever had. I highly recommend purchasing your next vehicle from Dwayne Lane's Skagit Subaru. We were buying our truck from out of state. The friendly sales professionals at Dwayne Lane's made the process straight forward and worry free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rubi was great to deal with.

Rubi was great to deal with. She handled all of questions competently. Highly recommend Rubi!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Terrible customer service.

Terrible customer service. Bought a brand new Transit van and they backed out of the deal that I had signed and put a deposit down because "some friend of the owner bought it the other day" Nobody has a clue about anything here. Massive waste of time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Retired??

Great Could not have been better. Very customer centric

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Maverick

Would buy from them again. Painless trasaction. It is to bad they are so far away. I would do any service there. But it is 77 miles one way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Such a pleasure...

It is always a pleasure to do business at Dwayne Wayne's Skagit Subaru. The service is fabulous and they always make you feel welcome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2017 Subaru Forester Annual Maintenance

I took my Forester in for annual service and was very satisfied with the sign-in process, the waiting lounge, and the 45 minute waiting time for an oil change and inspection. I did have a problem with my hatch lid after leaving the dealership and Amanda in the Service Department couldn?t have been more helpful in solving the problem when I returned. Amanda really knows these Subaru?s and she had the problem diagnosed and fixed in record time. She?s a real asset to your dealership and I will look forward to working with Amanda during my future visits to your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

I was looking to buy a new used vehicle and did much of my searching online. When I found something along the lines of what I was looking for, I set up a test drive appointment. Later that day I went in for the test drive appointment and I was greeted with a very friendly and helpful staff. The whole process from start to finish was very friendly, courteous, professional, and reasonably fast. They covered everything from service history, overall vehicle history, and worked with me to get everything set up as far as financing. They were up front about the fact that I would not be able to take it home off the lot that day because it still needed detailing done as well as new tires. That was perfectly fine with me and showed they took their service very seriously, something that I can respect as I've dealt with some dealerships who are not afraid of a quick turn around that sacrifices quality. If the time comes that I am looking for a new vehicle, I will definitely place Dwayne Lane's Skagit at the top of the list.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dwayne Lane Subaru in Burlington, WA

Purchased my 2020 Subaru from Dwayne Lane Subaru in October 2019. The sales person was very friendly, gave good advice, listened to me and asked the right questions. Everyone there that I have come in contact with has been friendly, helpful and courteous. My service has been top notch, there had been a problem with the airbag cover front passenger windshield, they finally figured out the problem after 3 attempts to fix, ordered the part and fixed it with no charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2018 Ford Edge Titanium

I had my vehicle in for a recall notice repair. I was told they would be about an hour and it actually turned out to be quicker. I was in and out and able to get on with my day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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