Reviews
Mark helped my buy my dream truck, They had a chance to
Mark helped my buy my dream truck, They had a chance to sell it to other people for more than we agreed on, but they stuck to their agreement and sold it to me for the agreed price, this shows deep integrity when a Dealership is willing to sacrifice profit to stick to their deal, I would highly recommend Dwayne Lane Auto Family!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DON'T GET SERVICE HERE
Was told I had leaks, wanted to charge $4,500 to fix them. Other service station found they had not screwed my oil filter on tight.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great honest service from Sam the salesman,.
Great honest service from Sam the salesman. Vehicle was cheap and he was honest about the condition before I looked at it. If he had the right car I'd happily buy a truck from him, he makes the dealership worth visiting.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
FANTASTIC!!!!
I had a fantastic experience purchasing my new (used) car! I was able to communicate with Luke the manager Luke via text. I was able to let him know what I needed and what I could afford. We were able to choose a car and work out all of the financial end of the car buying process. All I had to do was go look at it and take it for a test drive. I didn't have to wait long for all the paperwork, all I had to do was sign!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional and Reputable dealer
I viewed a used truck online in my price range, I negotiated a price that worked for my budget and gave me a fair value on my trade in. They were polite and straight forward. It's what a car buying experience should be. I visited 5 dealerships in western Washington and 3 out of the 5 were just as good however the other 2 were extremely rude and short with me. I do recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Andy, Thank you for the kind review! Customer satisfaction is our number 1 priority and we are so happy to hear that we were able to get you into the truck you wanted. We hope you enjoy your new truck!
good cars
Do not try to email them through this website. call them up and they are great! just didn't have the right car for us
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase