Reviews
Steve came to the house to perform a warranty service on
Steve came to the house to perform a warranty service on our Ford Edge and did a great job! Thanks team Bickford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I'm very pleased with Bickford service department.
I'm very pleased with Bickford service department. They are pleasant, knowledgeable and good and what they do. Kyle did a thorough job on my maintenance. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I received excellent service from Randy at Bickford Ford.
I received excellent service from Randy at Bickford Ford. Bickford quickly diagnosed and repaired my vehicle. I highly recommend Bickford Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The tech was on time, he did a good job in a timely
The tech was on time, he did a good job in a timely manner. He was a friendly nice guy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They have never let me down in the service department.
They have never let me down in the service department. Always have been informative when asked. Parts department has been the best when i have purchased from them. Roman in the service department is the best. He is very informative and was quick when he fixed my Cmax due to recall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Customer service was excellent and work was done in the
Customer service was excellent and work was done in the estimated time given. I was called as soon as work was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
There whole organization is first class.
There whole organization is first class. They are allways more than helpful,and have a vey good reputation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bought many cars here.
Bought many cars here. This last car was not great customer service. Took 2 weeks and multiple phone calls to get an update.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Had a very good experience dealing with Maggie who
Had a very good experience dealing with Maggie who handled servicing my trailer thanks again pete
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Kyle and Nicole (Lube Team) did a fantastic job servicing
Kyle and Nicole (Lube Team) did a fantastic job servicing and inspecting my F150. During the inspection, Nicole found a tire wear issue and then a significant out of balance condition. Though not scheduled, Kyle was able to workin a tire balance that required breaking the tire bead from the rim and repositioning it. They went the extra mile and they did the right thing! I really like this team and look forward working with Kyle and Nicole for my next service call. Thankyou, mark glosser
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair