Bickford Ford

Always great service. Always friendly and courteous. Always on time.Courtney is great to work with.

This is my second horrible experience in a row at this dealership. I have been doing business here since the 1980s and a purchase several cars and trucks. If you’ve been by lately you’ll notice they have a brand new pro service building across the street, they didn’t make that building by giving a fair decent price on their service. My recent visit was for stuck sunroof on a 2019 Ford Explorer. I did the pulmonary check the fuse check the track check the switch and everything pointed to the motor being bad. I conveyed this when I dropped the car off. To tell me that that was the case it was $265 a little shocked, but I looked everything up online and figured that even the highest repair cost would be around $1200. When I got the full estimate that did include replacing the motor next to it which is for the shade was $2200 and change at that point I told him I would call him in the morning. I was out of my mind. I called fleet service in Everett and for the same repair they told me to be $1269. I don’t know how Bickford can sleep at night knowing that the flat rate manual for that repair says 1.8 hours and they charge me five hours labor.. if your car is broken, I would suggest you run or have it towed as far away from that dealership as possible Kendall Ford Marysville seems I’ve had some experience with them a much better option.

Customer Service is excellent. Pickup and drop off my car every time. Knowledgable and courteous!

Great service! Everything was reviewed before and completed. The service rep was courteous and friendly.

My ATC custom trailer is amazing. Working with Maggie was a pleasure. Very good experience and would recommend this dealership to anyone looking for friendly and knowledgeable service.

Called to get an estimate for some major repair, was told he would call me back Friday afternoon or first thing Monday. Never heard back and every time I call, all the service advisors phones go to voicemails.

Darren met us coming in the door and from start to finish we knew we were being treated like family. We bought a 2026 Ford Bronco Sport and couldn't have been happier with the process. We highly recommend Bickford Ford for their attentive and personal sales team.

I’m a brand loyal customer. And my experience was so unbelievably poor that I traded my car in and purchased a brand new Toyota so that I no longer have to deal with Bickford Ford. Customer service was horrible and turnaround time was ridiculous.

Our F350 unexpectedly needed some major repair after an inspection for check engine light. Danielle and Sandy kept us informed throughout the repairs, and were proactively helpful in dealing with our extended warranty purchased with vehicle from a different Ford dealership. Repairs were completed and Service team went the extra mile to ensure our truck will be dependable going forward.

great convenience for a factory recall to have Dan come to my house and perform the necessary work.