Reviews
My ATC custom trailer is amazing. Working with Maggie was a pleasure. Very good experience and would recommend this dealership to anyone looking for friendly and knowledgeable service.
My ATC custom trailer is amazing. Working with Maggie was a pleasure. Very good experience and would recommend this dealership to anyone looking for friendly and knowledgeable service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Called to get an estimate for some major repair, was told he would call me back Friday afternoon or first thing Monday. Never heard back and every time I call, all the service advisors phones go to voicemails.
Called to get an estimate for some major repair, was told he would call me back Friday afternoon or first thing Monday. Never heard back and every time I call, all the service advisors phones go to voicemails.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Darren met us coming in the door and from start to finish we knew we were being treated like family. We bought a 2026 Ford Bronco Sport and couldn't have been happier with the process. We highly recommend Bickford Ford for their attentive and personal sales team.
Darren met us coming in the door and from start to finish we knew we were being treated like family. We bought a 2026 Ford Bronco Sport and couldn't have been happier with the process. We highly recommend Bickford Ford for their attentive and personal sales team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I’m a brand loyal customer. And my experience was so unbelievably poor that I traded my car in and purchased a brand new Toyota so that I no longer have to deal with Bickford Ford. Customer service was horrible and turnaround time was ridiculous.
I’m a brand loyal customer. And my experience was so unbelievably poor that I traded my car in and purchased a brand new Toyota so that I no longer have to deal with Bickford Ford. Customer service was horrible and turnaround time was ridiculous.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Our F350 unexpectedly needed some major repair after an inspection for check engine light. Danielle and Sandy kept us informed throughout the repairs, and were proactively helpful in dealing with our extended warranty purchased with vehicle from a different Ford dealership. Repairs were completed and Service team went the extra mile to ensure our truck will be dependable going forward.
Our F350 unexpectedly needed some major repair after an inspection for check engine light. Danielle and Sandy kept us informed throughout the repairs, and were proactively helpful in dealing with our extended warranty purchased with vehicle from a different Ford dealership. Repairs were completed and Service team went the extra mile to ensure our truck will be dependable going forward.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
great convenience for a factory recall to have Dan come to my house and perform the necessary work.
great convenience for a factory recall to have Dan come to my house and perform the necessary work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
5-Star Review: Exceptional Experience Buying Our Ford Bronco Sport at Bickford Ford! My wife and I recently purchased a new Ford Bronco Sport from Bickford Ford in Snohomish, WA, and I couldn’t be happier with both the vehicle and the entire buying experience. From the moment we walked in, I felt like a valued customer rather than just another sale. The Bronco Sport is exactly what we were looking for—fun, capable, stylish, and perfect for our lifestyle—and Bickford Ford made acquiring it an absolute pleasure. What truly set this dealership apart was the special individual care we received from the team. Our salesman, Andrew Kaminski, was outstanding. He took the time to understand exactly what we wanted, answered every question with patience and enthusiasm, and never rushed us through the process. Andy’s knowledge of the Bronco Sport was impressive, and he made sure we left with the perfect build for our needs. His genuine, low-pressure approach made the whole selection and test-drive experience enjoyable and stress-free. In finance, Finance Director Eric Berg provided the same level of personal attention. He walked us through all the options clearly, found us excellent terms, and handled everything with professionalism and care. Eric made the paperwork feel effortless and even went above and beyond to explain details and make sure we were completely comfortable with every part of the deal. I also want to give a special shout-out to Sales Manager Eric Stempack. He personally checked in to ensure everything was going smoothly and stepped in to make certain all the details were perfect. His leadership and attention showed why at 100 years+ Bickford Ford stands out. The entire team treated us with the kind of special, individualized service I haven’t experienced since shopping at Nordstrom’s in the mid-1990s—warm, attentive, and truly customer-focused. It felt like they were genuinely invested in our happiness and satisfaction. It was absolutely worth the trip from Woodinville to Snohomish. With over 30 vehicle sales under my belt - This was by far my most enjoyable closing. I’d drive even farther for this level of service. Ask for Andrew Kaminski—Highly recommended! LANCE
5-Star Review: Exceptional Experience Buying Our Ford Bronco Sport at Bickford Ford! My wife and I recently purchased a new Ford Bronco Sport from Bickford Ford in Snohomish, WA, and I couldn’t be happier with both the vehicle and the entire buying experience. From the moment we walked in, I felt like a valued customer rather than just another sale. The Bronco Sport is exactly what we were looking for—fun, capable, stylish, and perfect for our lifestyle—and Bickford Ford made acquiring it an absolute pleasure. What truly set this dealership apart was the special individual care we received from the team. Our salesman, Andrew Kaminski, was outstanding. He took the time to understand exactly what we wanted, answered every question with patience and enthusiasm, and never rushed us through the process. Andy’s knowledge of the Bronco Sport was impressive, and he made sure we left with the perfect build for our needs. His genuine, low-pressure approach made the whole selection and test-drive experience enjoyable and stress-free. In finance, Finance Director Eric Berg provided the same level of personal attention. He walked us through all the options clearly, found us excellent terms, and handled everything with professionalism and care. Eric made the paperwork feel effortless and even went above and beyond to explain details and make sure we were completely comfortable with every part of the deal. I also want to give a special shout-out to Sales Manager Eric Stempack. He personally checked in to ensure everything was going smoothly and stepped in to make certain all the details were perfect. His leadership and attention showed why at 100 years+ Bickford Ford stands out. The entire team treated us with the kind of special, individualized service I haven’t experienced since shopping at Nordstrom’s in the mid-1990s—warm, attentive, and truly customer-focused. It felt like they were genuinely invested in our happiness and satisfaction. It was absolutely worth the trip from Woodinville to Snohomish. With over 30 vehicle sales under my belt - This was by far my most enjoyable closing. I’d drive even farther for this level of service. Ask for Andrew Kaminski—Highly recommended! LANCE
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The service department blatantly lied to me. I called them to get my track diagnosed and repaired. I was told it would be done by wednesday dropped it off on sunday night when I did not receive a update on Wednesday. I called them Wednesday night and was told it would be done by Thursday afternoon. But to find out they had not touched my truck yet. They lied approximately 9:30 am on Thursday I received a phone call that they took a look at my motor and it needed to replaced That would have been nice to know on Monday. Then, I was told I would receive a $7000 bill because my motor had to be put back together before It could leave. Another lie i told them to stop working on my truck and push it outside. It still cost me $2200 for a couple hours of work what they did not document the hours on my bill.. Terrible experience so bad I went and bought GMC . I will never visit brickfird again and my service advisor never returned any of my phone calls left 3 messages on Friday, trying to figure out what to do with my truck and when I could pick it up, I've never received a phone call back, finally drove down there and paid them. The ridiculous money and had a tow truck pick up my truck! I would not recommend taking your vehicle there I'm not sure they know what they're doing. Terrible service.
The service department blatantly lied to me. I called them to get my track diagnosed and repaired. I was told it would be done by wednesday dropped it off on sunday night when I did not receive a update on Wednesday. I called them Wednesday night and was told it would be done by Thursday afternoon. But to find out they had not touched my truck yet. They lied approximately 9:30 am on Thursday I received a phone call that they took a look at my motor and it needed to replaced That would have been nice to know on Monday. Then, I was told I would receive a $7000 bill because my motor had to be put back together before It could leave. Another lie i told them to stop working on my truck and push it outside. It still cost me $2200 for a couple hours of work what they did not document the hours on my bill.. Terrible experience so bad I went and bought GMC . I will never visit brickfird again and my service advisor never returned any of my phone calls left 3 messages on Friday, trying to figure out what to do with my truck and when I could pick it up, I've never received a phone call back, finally drove down there and paid them. The ridiculous money and had a tow truck pick up my truck! I would not recommend taking your vehicle there I'm not sure they know what they're doing. Terrible service.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Was impressed with your mobile service. So much easier than having to drop off at shop then come back to pick up. We liked that we could actually talk to a service mechanic rather than the service center rep.
Was impressed with your mobile service. So much easier than having to drop off at shop then come back to pick up. We liked that we could actually talk to a service mechanic rather than the service center rep.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Bickford Ford service department was awesome. Danielle Pond my advisor always kept me in the loop about my vehicle.very friendly and knowledgeable. Thank Danielle!
My experience with Bickford Ford service department was awesome. Danielle Pond my advisor always kept me in the loop about my vehicle.very friendly and knowledgeable. Thank Danielle!
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair