Bickford Ford

Our F350 unexpectedly needed some major repair after an inspection for check engine light. Danielle and Sandy kept us informed throughout the repairs, and were proactively helpful in dealing with our extended warranty purchased with vehicle from a different Ford dealership. Repairs were completed and Service team went the extra mile to ensure our truck will be dependable going forward.

great convenience for a factory recall to have Dan come to my house and perform the necessary work.

5-Star Review: Exceptional Experience Buying Our Ford Bronco Sport at Bickford Ford! My wife and I recently purchased a new Ford Bronco Sport from Bickford Ford in Snohomish, WA, and I couldn’t be happier with both the vehicle and the entire buying experience. From the moment we walked in, I felt like a valued customer rather than just another sale. The Bronco Sport is exactly what we were looking for—fun, capable, stylish, and perfect for our lifestyle—and Bickford Ford made acquiring it an absolute pleasure. What truly set this dealership apart was the special individual care we received from the team. Our salesman, Andrew Kaminski, was outstanding. He took the time to understand exactly what we wanted, answered every question with patience and enthusiasm, and never rushed us through the process. Andy’s knowledge of the Bronco Sport was impressive, and he made sure we left with the perfect build for our needs. His genuine, low-pressure approach made the whole selection and test-drive experience enjoyable and stress-free. In finance, Finance Director Eric Berg provided the same level of personal attention. He walked us through all the options clearly, found us excellent terms, and handled everything with professionalism and care. Eric made the paperwork feel effortless and even went above and beyond to explain details and make sure we were completely comfortable with every part of the deal. I also want to give a special shout-out to Sales Manager Eric Stempack. He personally checked in to ensure everything was going smoothly and stepped in to make certain all the details were perfect. His leadership and attention showed why at 100 years+ Bickford Ford stands out. The entire team treated us with the kind of special, individualized service I haven’t experienced since shopping at Nordstrom’s in the mid-1990s—warm, attentive, and truly customer-focused. It felt like they were genuinely invested in our happiness and satisfaction. It was absolutely worth the trip from Woodinville to Snohomish. With over 30 vehicle sales under my belt - This was by far my most enjoyable closing. I’d drive even farther for this level of service. Ask for Andrew Kaminski—Highly recommended! LANCE

The service department blatantly lied to me. I called them to get my track diagnosed and repaired. I was told it would be done by wednesday dropped it off on sunday night when I did not receive a update on Wednesday. I called them Wednesday night and was told it would be done by Thursday afternoon. But to find out they had not touched my truck yet. They lied approximately 9:30 am on Thursday I received a phone call that they took a look at my motor and it needed to replaced That would have been nice to know on Monday. Then, I was told I would receive a $7000 bill because my motor had to be put back together before It could leave. Another lie i told them to stop working on my truck and push it outside. It still cost me $2200 for a couple hours of work what they did not document the hours on my bill.. Terrible experience so bad I went and bought GMC . I will never visit brickfird again and my service advisor never returned any of my phone calls left 3 messages on Friday, trying to figure out what to do with my truck and when I could pick it up, I've never received a phone call back, finally drove down there and paid them. The ridiculous money and had a tow truck pick up my truck! I would not recommend taking your vehicle there I'm not sure they know what they're doing. Terrible service.

Was impressed with your mobile service. So much easier than having to drop off at shop then come back to pick up. We liked that we could actually talk to a service mechanic rather than the service center rep.

My experience with Bickford Ford service department was awesome. Danielle Pond my advisor always kept me in the loop about my vehicle.very friendly and knowledgeable. Thank Danielle!

Happy with the service a recently received from Bickford Ford when I took my truck in for an oil change. They were quick and efficient.

Fast, friendly service. Very easy to deal with. All around great experience. Would highly recommend!

Eric was great to work with on our vehicle purchases. We will be back in the future.

Good good customer service, but the repair they did was awful. Still a issue and now leaks