Reviews
Zack was honest, upfront and very professional.
Zack was honest, upfront and very professional. I didn’t feel pressured in any way. Very happy with my experience and will gladly recommend Bruce Titus Ford and Zack Jones. Very happy with my purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Cindy, thank you for your terrific review and for choosing Port Orchard Ford! We’re happy to hear that you had a great experience working with Zackery Jones. We hope you love your new 2003 Chevrolet Corvette and we look forward to seeing you again soon. Don’t forget you get free car washes for life at Port Orchard Ford! Thank you and drive safe! - Sara (in customer service)
Tony Rodriguez was exceptionally helpful.
Tony Rodriguez was exceptionally helpful. He felt trustworthy to work with and the dealership seemed to be sincere in offering the best deals.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Dennis, thank you for your fabulous review and for choosing Port Orchard Ford! We’re beyond delighted to hear that you had a great experience working with Tony Rodriguez! We look forward to seeing you again soon for your first oil change on your new 2004 Ford Ranger and your 2016 Honda Odyssey. Don’t forget you get free car washes for life at Port Orchard Ford! Thank you - Sara (in customer service)
Our salesperson Zachary was great.
Our salesperson Zachary was great. The entire staff at the dealership was a pleasure to work with. Best of all we got the deal we wanted and left with a great car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello James, thank you for your terrific review for and choosing Port Orchard Ford! We’re thrilled to hear that you had a great experience working with Zackery Jones! We hope you love your new car and we look forward to seeing you again soon for another amazing visit for your first oil change. Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)
Tony did an amazing job!
Tony did an amazing job! There was a problem finding the key for me to test drive but tony made sure to update me with what was going on. While waiting for my car he made me comfortable offering me a drink or food and made some small talk he also gave me the option of borrowing a car for a couple days so I wouldn’t have to wait at the dealership for a long time. When going over the car and its features he took his time explaining and making sure I knew how to work everything. All I can say is that from start to finish Tony did an amazing job! 10/10 would definitely recommend him to anybody looking for a car!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to provide our Port Orchard Ford your outstanding feedback and amazing review. We are beyond thrilled to know that working with Tony Rodriguez was informative, hassle free, and efficient. We hope that you love your 2021 Ford Bronco Sport, and we cannot wait to set up your first oil change in our Service Department.. Thank you and drive safe - Sara (in customer service)
Vehicle price was good, got good deal on car and worked
Vehicle price was good, got good deal on car and worked with me on trade In
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Sean, thank you for your outstanding review and for choosing Port Orchard Ford! We’re so happy to hear that you had a great experience working with Zackery Jones. We hope you love your new 2019 Ford Mustang! We look forward to seeing you again soon for your first oil change. Don’t forget you get free car washes for life at Port Orchard Ford! Thank you and drive safe. - Sara (in customer service)
Vehicle price was good, got good deal on car and zack worked with me on trade in
Excellent!
Excellent! Service, very satisfied. Would recommend to others. Salesman provided all the information we needed to purchase our truck. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Di, thank you for your amazing review and for choosing Port Orchard Ford! We’re so very happy to hear that you love your new 2022 Ford F-250 and had an excellent experience working with Ruben Ojeda. We look forward to seeing you again soon in our service department for your very first oil change. Thank you and drive safe.. - Sara (in customer service)
Quick, easy and transparent.
Quick, easy and transparent. Everyone goes out of their way to make sure you are taken care of.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for choosing Port Orchard Ford! We’re excited to hear that you had such a great experience with our service team and especially Jacob Everhart, your Service Advisor. We are here to help our clients every step of the way and we're thrilled to hear that this dedication shows. Thanks again and drive safe! - Sara (in customer service)
Great service, very quick and honest.
Great service, very quick and honest. This is my second vehicle I've purchased and very pleased. Highly recommend Port Orchard Ford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for the great five star review. We at Port Orchard Ford appreciate you not only for your feedback, though also for your continued efforts in being one of our amazing valued customers. We hope you love your new 2017 Ford Focus ST. We cannot wait to see you again soon. Thank you - Sara (in customer service)
I left my Bronco Sport for what I was told was a 4-½ hour
I left my Bronco Sport for what I was told was a 4-½ hour job, ended up two days and I have to return it in a week to have interior clean up done by the detailer.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for taking the time to supply us your feedback. We will be forwarding your feedback to our Management team at Port Orchard Ford, and someone will be contacting you shortly. Thank you - Sara (in customer service)
Zach was great on getting a deal done on a time crunch.
Zach was great on getting a deal done on a time crunch. Overall great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Willow, thank you for your outstanding review and for choosing Port Orchard Ford for your next vehicle purchase! We’re unbelievably happy to hear that you had a great experience working with Zackary Jones. We hope you love your new 2020 Jeep Compass! We look forward to setting up your first oil change and another great visit. Don’t forget you get free car washes for life at Port Orchard Ford! - Sara (in customer service)