Reviews
Write a reviewA great experience!
Hassan Nasir was excellent. He was informative, friendly, and professional. We will be happy to buy another car from him in the future. Overall, a great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change service
Everything was quick and easy going. price was right. I especially enjoyed the friendliness of the employees. They are straight forward with you as far as what is going on. Dont rey to sell you anything you dont need
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Routine maintenance
Dani Jimenez handled my visit with focus and professionally. Things went as she stated and my wait was short. Would be better if there were more than three units in show room to look at. And I would like to be able to discuss new features on current models. It is very apparent that a short exchange with a salesperson will count as a"turn" . So I learn about info without ahuman being involved. Consequently my other car is a RAV.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil Change Services
I love the staff at Honda of Fife service! Their customer service is above and beyond every single time!! Each team member is extremely knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always Great Customer Service
Always great customer service. They always put customers first. Prices are very competitive against other honda dealers. Will continue to service with Honda of Fife.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
10 Stars if I could
Bought my first vehicle today from Derek and had a great experience. Everyone was so friendly and helpful. They made the process quick and understandable. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great and friendly service
Had a great experience a few days ago purchasing a new Honda Pilot. We had gone to several dealerships but after sitting down with Derek, we knew we wanted to buy from them. We had a hard time coming to agreement on the price, but they were patient and informative with us on the reasons why they couldn't meet our desired price. We came back a few days later and Derek was not there so we worked with Raj, who was also very helpful and friendly. We came to an agreement and bought the car. Raj blew up some balloons in the color of the country we immigrated from and wrote a special note to me and my family congratulating us. Jason in financing was also very good to work with and helped us understand all the paperwork, and was patient with me when I came in the next day to make a change to the service agreement. Overall great service. Compared to other places, these guys actually care about you and not just getting your business. Thanks Honda of Fife!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sales rep was Rude and Arrogant
Rude and arrogant. I had couple of discussions over the phone regarding price and could not agree on a deal initially. Two weeks later they called me and asked me to come over because the difference in the price was very less. I had to drive 45 mins to reach them. They gave me completely different number saying it is the costco price. Since, i was not happen, i was ready to leave but went back asked for the costco price on a lower trim. Some other person came and was not talking nicely. When i mentioned that i had to drive
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Bought a nice Odyssey, but got taken financially
The process made me want to leave but the Odyssey was so easy for my handicap wife to enter and exit. They took extreme advantage of the situation and soaked us for an extra $5,000 grand. Then this certified vehicle had a minor problem, been three years still not fixed. Service department has been great but also something will need to be replaced next visit...worry's me!
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
As a company we have many processes in place to make sure our customers are protected and happy. Buying a car is a big purchase and our customers should feel that they were treated fairly. The days of price gouging have been taken care of with the transparency of the internet. In regards to your service issues please reach out to our service manager Aaron Pattee at 253-922-2673, he is expecting your call.
Accessorizing my 2015 Accord
Just got a newer Accord and wanted to add some factory options. I have been to the service dept. at Fife Honda a few times in the last 3 months to get factory accessories put on my car. Every time I go to the service dept. they are very friendly and very knowledgeable. I call to get a quote to add the accessory and they are cheaper then other Honda dealers in the area. Definitely will keep going back, with the knowledge the techs have, the quality of work and the pricing. Fife Honda is a great choice 😊
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair