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(295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Good experience.

Good experience. Friendly customer service people. Explain the process as well. Nice, clean dealership and service area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prompt, courteous and a clean place to go.

Prompt, courteous and a clean place to go. Oscar is valuable asset to the Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very courteous.

Very courteous. Always done a good job. I recommend for all your automotive needs. Have a great day. Will use again next time for my automotive needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Loyd, thank you for recommending Bud Clary Toyota of Yakima! We're glad to hear that our team has consistently provided courteous service. Looking forward to assisting with your automotive needs in the future!

Tricky electrical issue I couldn't track down.

Tricky electrical issue I couldn't track down. Car was towed in Monday morning and issue found and repaired by Wednesday afternoon. Only charged me for the part and instal. Total of $35! They waived 3-4 hours of diag time. If it's something I can't figure out, I won't hesitate to take our car there again. NOT your typical dealership service department. Avery went above and beyond. Super pleased!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Paul was very easy to work with, and made the rental

Paul was very easy to work with, and made the rental process so easy. Paul was professional and very customer focused.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The experience was good and professional they help us

The experience was good and professional they help us with our problem and it was fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and knowledgeable salesman who was helpful

Very friendly and knowledgeable salesman who was helpful and made buying our car process smooth. I highly recommend Bud Clary Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave Marshall is a great guy to deal with and easy to

Dave Marshall is a great guy to deal with and easy to trust what he says. He’s one of the reasons I like this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lucille, we're delighted to hear that Dave made your experience at Bud Clary Toyota of Yakima a positive one. Thank you for sharing this feedback!

This dealership has always been great, I’ve bought 2

This dealership has always been great, I’ve bought 2 vehicles there and they’ve always taken care of my needs. Tony my service representative is great, he follows up on all my questions and concerns

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that Tony and the team at Bud Clary Toyota of Yakima have consistently met your needs! Thank you for choosing us for both of your vehicle purchases. We appreciate your loyalty and look forward to serving you again in the future!

My Mazda needed to be fixed, they were able to get the

My Mazda needed to be fixed, they were able to get the job done. They were polite, kind, and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.