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Larry H. Miller Downtown Honda Spokane

(1,114 reviews)

Reviews

(1,114 reviews)

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Went in for 60k service, oil change and a quote for

Went in for 60k service, oil change and a quote for tires. Had the best service rep, patient with my questions, knowledgeable with his answers, obviously well trained too. Thanks Ryan for talking through my tire choices and an overall great customer experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They did an oil change and inspected my car.

They did an oil change and inspected my car. They did a great job. The service writer was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The work completed was fine.

The work completed was fine. The receptionist didn't bother to communicate with me at all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service.

Excellent customer service. Friendly staff. Helpful explanation of services. Adhered to projected service time frame.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took the time to explain the problem And what we could do

Took the time to explain the problem And what we could do to solve the problem! Excellent work and patience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Friendly and professional staff. Works with you to make sure you are satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service!

Excellent service! They really know how to meet you where you’re at. I will certainly bring my car back here for all future service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very honest, fair, and went above expectations!

Very honest, fair, and went above expectations! Thank you Dan, for being so patient with me and accommodating my elderly father over the phone! Excellent job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very pleasant, same-day appointment available.

Very pleasant, same-day appointment available. Very thorough. Presented options needs and condition of the car. Very happy with the service Craig.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service.

Great service. Seems to be honest, which is difficult to find in this day and age!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.