Reviews
Great people, knowledgeable sales staff, no high pressure
Great people, knowledgeable sales staff, no high pressure sales, easy negotiation, fair price and relatively quick transaction.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you!
Thank you!! You guys have been amazing to work with, Myron has been very helpful in explaining this to my hubby and making sure my vehicle is in order Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quality work great service reasonable priced Can’t go
Quality work great service reasonable priced Can’t go wrong at this dealer I will be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Really busy morning.
Really busy morning. Even so, kind, competent courteous service. I'm 77. I appreciated respectful advice given in answer to my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was greeted promptly, and the work performed was done
I was greeted promptly, and the work performed was done well. The service writer was very friendly and kept me informed throughout the entire process.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your feedback is incredibly valuable and encouraging to our team! Thank you so much!
Dropped off my CRV for 30,000 service.
Dropped off my CRV for 30,000 service. The team are friendly and professional. My original sales person is great. Felt like I wasn’t at a dealership. No pressure in buying. Referred a few friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Not much negotiating but pleasant to work with.
Not much negotiating but pleasant to work with. The cleanup before taking was not great.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
I had a battery problem and they took my CRV in right
I had a battery problem and they took my CRV in right away and I was back on the road in a few hours. Very efficient!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your feedback ! We appreciate you very much!
Every time I come to this dealership I have a bad
Every time I come to this dealership I have a bad experience. From buying my car to getting it serviced, it's all terrible. I've never waited less than two hours for basic car care such as an oil change or a tire repair. I have been told different information depending on who I talk to. The right hand doesn't know what the left hand is doing. Unreliable, no integrity, and disorganized, are perfect adjectives to describe Larry H Miller Honda.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. I am truly sorry to hear about your negative experiences at our dealership. This is not the level of service we aim to provide, and your comments are taken very seriously. We strive to offer efficient and reliable service, and it’s clear that we fell short in your case. Your concerns about wait times and inconsistent communication are particularly troubling, and we are committed to addressing these issues promptly. Could you please provide more details about your visits so we can investigate further? We would like the opportunity to make things right. Please contact me at 1-509-353-4700 Thank you for bringing this to our attention, and we hope to restore your trust in us. - Reve Teupell General Manager
The oil change took over 1.
The oil change took over 1.5 hours....nearly two hours....for an appointment. This seems like quite a long time for an oil change...particularly without being notified During the process. (I grew up in SLC, UT w/ Larry Miller's quality/reliable dealership. That is why I made the appt.)
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- Buying process —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair